K-MAX Contracts/Data Coordinator

Sanders Industries Holdings•Bloomfield, CT

About The Position

Kaman Air Vehicles is seeking a K-MAX Contracts/Data Coordinator who works under the direction of the Manager of K-MAX Customer and Field Services with minimal supervision. This role is responsible for maintaining accurate aircraft and component records, supporting contract execution, and ensuring data integrity across customer, engineering, quality, and operational functions. About KAV: Kaman Air Vehicles is an industry leader in rotorcraft systems, unmanned aircraft solutions, and precision aerospace components. Our team supports customers across defense and commercial markets with proven platforms like the K-MAX and leading-edge autonomous technologies. We are driven by engineering excellence, mission readiness, and a culture that encourages innovation, teamwork, and pride in supporting critical aviation missions.

Requirements

Knowledge of aviation quality and customer service practices equivalent to at least two years of college coursework.
1–4 years of related experience, including 1–3 years in aircraft records, quality assurance, or customer service within the aviation industry.
Proficiency in personal computer use, flight-watch databases, and Microsoft Office applications.
Working knowledge of Federal Aviation Regulations (FARs), including documentation, form requirements, and engineering and quality records.
Ability to apply judgment and analyze information within a specialized, regulated environment.
Proven ability to work independently, manage multiple priorities, and deliver accurate results.
Strong communication skills with the ability to prepare and present materials in boardroom and classroom environments.

Responsibilities

Coordinate and maintain aircraft and component records and logs to ensure product traceability and support sales and regulatory requirements.
Compile and provide aircraft and component data to Flight Test, Engineering, Quality Assurance, and Kaman leadership to support the official aircraft data record.
Respond to inquiries from customers, field service representatives, Engineering, Accounting, Purchasing, Scheduling, Contracts, and senior leadership regarding aircraft and component information (e.g., part numbers, serial numbers, sales, and ship dates).
Process customer purchase orders, confirm pricing and inventory availability, and enter orders into ERP systems and Salesforce/Edge; follow up on and resolve order-related issues.
Initiate and manage parts returns for repair or overhaul through the repair station workbench, including part induction, quality record updates, and coordination with Contracts for required sales orders.
Partner with Shared Services to resolve invoicing, billing, and aging issues related to customer accounts.
Receive and process end-of-month operator reports; report fleet flight hours to leadership and update tracking systems for installed and removed assemblies and components.
Develop and maintain reports and matrices related to aging, sales forecasts, and sales order status to support supervisors and program managers.
Process customer parts quote requests in RFCE and prepare and submit final quote letters to customers.
Maintain and update internal logs and systems, including RFCE, QTS, and Sales Order tracking.
Calculate and submit quarterly customer billing information for KOAP participants.
Provide general administrative and program support as needed, including preparing and presenting information in boardroom or formal meeting settings.