JW Marriott Hostess

Stonebridge Hospitality Management • Atlanta, GA

1d • Onsite

About The Position

The Host/Hostess is responsible for welcoming guests to the dining establishment and escorting them to their seats in a professional and courteous manner. This role includes managing seating arrangements, assisting with reservations, and ensuring guests have a positive dining experience.

Requirements

• Prior customer service experience, preferably in a restaurant or hospitality environment.
• Ability to manage reservations and seating arrangements efficiently.
• Strong communication and interpersonal skills to engage with guests professionally.
• Knowledge of restaurant operations, menu offerings, and promotions.
• Ability to perform basic arithmetic for tasks such as totaling costs and making change.
• Strong organizational skills and attention to detail.
• Ability to stand and walk for long periods.

Responsibilities

• Greets guests and escorts them to their seats in a courteous manner.
• Presents menus and answers guest questions regarding the food and service.
• Manages seating arrangements based on restaurant activity and reservations.
• Performs opening and closing duties, ensuring the restaurant is ready for service.
• Assists food and beverage staff with side-work and setup as needed.
• Maintains knowledge of operating hours, menu items, promotions, and specials to assist guests.
• Responds to guest inquiries and ensures their needs are met efficiently.
• Creates and manages reservations using the property reservation system.
• Maintains seating charts and confirms reservations, including large parties and special requests.
• Ensures a clean and organized work environment at all times.
• May assist with the setup and cleaning of function rooms when necessary.
• Attends department meetings and completes assigned projects.

Benefits

• Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees