JUVENILE DETENTION WORKER

Benton County•Bentonville, AR

3h•Onsite

About The Position

The Juvenile Detention Worker is responsible for the daily operation of the detention center. They provide a safe, secure, and caring environment for up to 30 juveniles ages 10 - 20. This position is designated as safety/security sensitive and is subject to pre-employment, reasonable suspicion and random drug and alcohol screening. Incumbents will work a scheduled shift and be on an “On Call” rotation list to accommodate staff sick calls and facility emergencies.

Requirements

Must be 21 years of age.
Must have a current and valid driver’s license.
Must provide proof of current automobile insurance.
Successfully complete a drug screen.
Successfully complete a physical exam.
Successfully complete a criminal background check.
Successfully complete a Child Abuse Registry check.
Successfully complete a psychological evaluation.
Good assessment and decision-making skills.
Strong communication skills.
Knowledge of modern office practices, procedures, and equipment.
Ability to establish good rapport with individuals often under difficult circumstances.
Ability to analyze problems and determine the best method of resolution.
Self-confident.
Ability to work in a very stressful environment.
Must be a team player.
Minimum acceptable level of education is a high school diploma or GED.
Complete two weeks of orientation about the operation of the center before functioning as a juvenile detention worker.
Complete 120 hours of training within six months of hire.
Complete an additional 40 hours of training each year thereafter.

Nice To Haves

Two or more years of college.
One or more years working with adolescents in shelter care, at a teen center, as a volunteer, or raising/raised children of their own.
Some skills in Microsoft Word and Excel.

Responsibilities

Obtain paperwork from the arresting agency or detaining court to document the legality of the detention.
Collect and inventory all personal property, log inventory into the computer, and place personal property in property room.
Complete a thorough search of the resident and have him/her complete a shower.
Dress out the resident in detention clothing.
Issue the resident personal hygiene supplies and linens.
Explain the rules of the center and have the resident sign the rule sheet indicating understanding.
Explain various procedures of the center such as special requests, grievances, visitation, telephone calls, school, and the daily schedule.
Explain the rights of the detainees.
Enter data into the computer using the detention center’s intake program, including detainees’ personal information, parents’ information, charges, court dates, attorney, DHS caseworker, bond, special conditions for release, and names of court staff.
Notify the juvenile’s parents of detention and make arrangements for them to visit the juvenile.
Make arrangements for parents to sign consent for medical care form and consent to counseling form.
Complete an intake medical questionnaire.
Notify the nurse of any medical issues or medications.
Use equipment in the Staff Station, including a computer for reports, watch tour system for room checks, handheld two-way radios, staff log book, resident files, multi-line telephone, voicemail system, inmate telephone, and smoke/fire detection control panel.
Use Security Control Software that controls video cameras, two-way audio devices, intercoms, and security doors.
Use a combination of video surveillance and direct supervision to constantly monitor every juvenile.
Directly supervise juveniles in the classroom, residential, and activity areas to build relationships, assess behavior, set limits, provide consequences, and assist residents with special needs.
Physically observe residents in their sleeping rooms at least once every fifteen minutes, or every five minutes if suicidal or agitated.
Continuously observe residents in the segregation area via camera and listening devices in addition to physical checks.
Ensure residents are following the daily schedule.
Supervise sick call, religious activities, school activities, visitation (contact and non-contact), meetings between resident’s caseworkers, court staff, and attorneys, free time, outdoor recreation, volunteer activities, and facility clean-up.
Answer the telephone and provide information to court staff, caseworkers, attorneys, and parents.
Complete various logs and resident observations.
Provide oncoming staff with a complete pass down of incidents, restrictions, consequences, tasks, appointments, resident separations, and unusual issues.
Make referrals to the center’s mental health staff if a resident is in danger of harming themselves or others, is overly aggressive, or appears withdrawn.
Make referrals to the center’s nurse if a resident is believed to be ill or injured.
Physically restrain residents (using methods learned in training) who are out of control, trying to hurt others, trying to hurt themselves, damaging property, or trying to escape.
Transport and supervise residents when a resident is outside the secure area of the center.
Use hard restraints (handcuffs, wrist chains, belly chains, and leg irons) during transports.
Transport residents for medical, dental, counseling appointments, court appearances, and to attend funerals.
Pick-up or deliver juveniles to both treatment and placement facilities.
Make frequent telephone calls to arrange and confirm appointments.
Ensure proper shift coverage when transports are scheduled.
Collect and exchange linens and uniforms on scheduled days.
Wash, dry, fold, and store laundry.
Prepare and deliver three meals and one snack each day.
Clean control, the pods and dead spaces, hallways, the kitchen area, laundry room, visitation, intake area, staff toilets, resident shower areas, and all other areas of the facility.
Remove all trash from the facility, clean, organize, separate, and set out all recyclables.
Notify the Staff Assistant of items that need to be replenished.
Accept deliveries of food and supplies, reconcile deliveries against invoices, and rotate food into appropriate locations.
Report damaged equipment or property to administration.
Escort and assist technicians and maintenance personnel when they are in the facility.
Search all areas of the residential, recreational, and program areas of the facility for contraband and damaged equipment or property during each shift.

Benefits

Employee Medical (County Paid Insurance Benefits)
Basic life and ADD Insurance (County Paid Insurance Benefits)
Long‑term disability insurance (County Paid Insurance Benefits)
Medical (Spouse/Children) (Access to voluntary benefits)
Dental coverage (Access to voluntary benefits)
Vision coverage (Access to voluntary benefits)
Supplemental life insurance (Access to voluntary benefits)
Short‑term disability (Access to voluntary benefits)
Critical Illness coverage (Access to voluntary benefits)
Accident insurance (Access to voluntary benefits)
Hospital indemnity plans (Access to voluntary benefits)
Participation in the Arkansas Public Employees Retirement System (APERS) pension program (Retirement & Financial Security)
Voluntary Nationwide Deferred Compensation 457(b) Retirement plan (Retirement & Financial Security)
11 Paid Holidays annually (Time Off & Work–Life Balance)
Paid Sick Leave (up to 12 working days per year) (Time Off & Work–Life Balance)
Paid Vacation Leave (up to 10 working days per year) (Time Off & Work–Life Balance)
Paid Personal Day annually (Time Off & Work–Life Balance)