Juvenile Correctional Operations Manager
About The Position
The Department of Youth Services provides stability, support, safety, and security for all employees of DYS. The Operations Manager will provide valuable services to the Youth we serve. Specifically, the Operations Manager will: Accepts the responsibility to ensure & protect youth at all times from harm. Directs & guides staff during Use of Force (UOF) & prevents physical harm or excessive force against a youth. Serves as a mandatory report of abuse. Supervises Youth Specialist assigned to one shift (e.g., provides instruction & training; completes performance evaluations; approves/denies requests for leave; investigates need for disciplinary action): oversees safety & security of juvenile residential facility on one shift (e.g., serves as site supervisor on assigned shift; conducts briefing & roll call for Youth Specialist staff on shift; provides direction to lower level supervisors & Youth Specialists to ensure security, custody, safety control & programming); monitors & assures programs are held as scheduled including adherence to special management plans; conducts investigations of youth &/or employee incidents for disciplinary action; responds to institutional direct, indirect or programmatic questions to resolve issues related to institution operations; assists in developing & implementing post orders; assists with processing volunteers; assists with ensuring compliance with all applicable standards subject to audit; coordinates & directs all major youth movements within institution (e.g., meal movement, to & from school movement, outside movement); directs & coordinates institutional searches; coordinates admission of new youth; accounts for, controls & issues all institution communication & security equipment (e.g., radios, handcuffs, Personal Protection Pouch (PPP)). Responds to assistance calls & serves as the Incident Commander (IC).
Requirements
- Completion of undergraduate core program in business or public administration, social or behavioral science (e.g., social work, psychology, criminal justice, criminology) or law enforcement
- 6 mos. exp. in supervisory, managerial or administrative position or in program management or program development
- 2 courses or 6 mos. trg. or 6 mos. exp. in labor relations/employee relations
- Or equivalent of Minimum Qualifications For Employment noted above.
Responsibilities
- Ensure & protect youth at all times from harm.
- Directs & guides staff during Use of Force (UOF) & prevents physical harm or excessive force against a youth.
- Serves as a mandatory report of abuse.
- Supervises Youth Specialist assigned to one shift
- Oversees safety & security of juvenile residential facility on one shift
- Monitors & assures programs are held as scheduled including adherence to special management plans
- Conducts investigations of youth &/or employee incidents for disciplinary action
- Responds to institutional direct, indirect or programmatic questions to resolve issues related to institution operations
- Assists in developing & implementing post orders
- Assists with processing volunteers
- Assists with ensuring compliance with all applicable standards subject to audit
- Coordinates & directs all major youth movements within institution
- Directs & coordinates institutional searches
- Coordinates admission of new youth
- Accounts for, controls & issues all institution communication & security equipment
- Responds to assistance calls & serves as the Incident Commander (IC).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Executive, Legislative, and Other General Government Support
Number of Employees
1-10 employees
