Justice Liaison - Remote in New Mexico

UnitedHealth Group•Santa Fe, NM

56d•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are seeking a mission-driven and detail-oriented Justice Liaison to lead the implementation of the CMS 1115 Justice-Involved Reentry Waiver and oversee the JUST Health program within UnitedHealthcare. This role is responsible for coordinating care for justice-involved individuals, managing cross-sector partnerships, and ensuring accurate and timely data integration—including oversight of 834 enrollment files and other critical data sources. The ideal candidate will bring a solid understanding of justice system navigation and data-driven program management. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

Bachelor’s degree in public health, Criminal Justice, Health Informatics, or related field or 3+ years of equivalent experience such as in Medicaid operations or justice system coordination
Proficiency in Excel for data linkage tasks and data management
Proven excellent communication, stakeholder engagement, and project management skills
Reside in New Mexico
Driver’s License and access to reliable transportation

Nice To Haves

Bachelor’s degree and/or 7+ years of experience
Experience with CMS 1115 waivers, 834 files, and justice-involved populations
Familiarity with New Mexico’s JUST Health program or similar reentry initiatives
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

JUST Health Program Management
Serve as the primary program lead for the JUST Health initiative, ensuring alignment with state Medicaid goals and waiver requirements
Coordinate with correctional facilities, behavioral health providers, and reentry organizations to deliver pre- and post-release services
Monitor program performance, identify gaps in service delivery, and implement continuous improvement strategies
Waiver Implementation & Coordination
Lead operational execution of the CMS 1115 Justice-Involved Reentry Waiver, including pre-release service delivery and post-release care transitions
Ensure timely access to services such as MAT, peer support, CHW services, and behavioral health treatment
Maintain compliance with CMS waiver protocols, timelines, and reporting requirements
Data Management & Integration
Manage and interpret 834 enrollment files to identify justice-involved members eligible for pre-release services
Reconcile enrollment data with correctional facility rosters and internal systems
Integrate data from multiple sources (e.g., Medicaid systems, correctional health records, care management platforms)
Maintain dashboards and reports tracking member engagement, service utilization, and waiver metrics
Ensure data accuracy, timeliness, and compliance with HIPAA and CMS standards
Stakeholder Engagement & Training
Function as liaison between the MCO, correctional institutions, courts, probation/parole, and community-based organizations
Provide training and technical assistance to internal teams and external partners on waiver workflows, data processes, and justice-involved care coordination
Represent the organization in state and local workgroups focused on justice-involved populations and Medicaid innovation