Junior Technical Support Representative
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About The Position
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. Unified Practice, part of the Fullsteam organization, is looking for dedicated, caring and detail oriented individuals to join our Customer Support Team. This is an opportunity to be a part of a fast-paced SaaS technology company in a continuously growing industry. This role will focus on supporting users to maximize the value that the Unified Practice EHR system brings to their business and overall professional success. As a Junior Technical Support Representative, you will play a critical role in ensuring our customers have a positive experience with our products and services. You will be responsible for assisting customers with technical issues, troubleshooting problems, and providing excellent customer service. This is an entry-level position ideal for individuals with a passion for technology and a desire to grow their skills in a dynamic and supportive environment.
