Junior Systems Administrator - Glenville, NY

Trustco Bank•Schenectady, NY

50d

About The Position

The Junior System Administrator is responsible to assist the Senior System Administrator and Chief Technology Officer and the Bank with adjusting, monitoring, troubleshooting, and overall efficient operations of the system.

Requirements

An Associates' degree in computer engineering or equivalent level of education and experience.
Excellent knowledge of IT systems and infrastructure.
At least two years of work experience in all phases of computer operations.
Effective verbal and written communication skills.
Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.
Ability to work well independently and in groups.
Working knowledge with Microsoft Office Programs; Excel and Word.

Nice To Haves

Bachelor's degree in computer engineering related field.

Responsibilities

Must be proficient in PHP, CSS and also other programming/ scripting languages.
Able to handle maintenance, update and configuration of the bank's internal website.
Act as a subject matter expert and intermediary between Bank and vendors for third party application issues related to all critical applications utilized by Bank.
Assist senior IT staff with the day-to-day monitoring and basic troubleshooting of systems and networks.
Help support the configuration and maintenance of hardware such as routers, printers, and servers under supervision.
Follow documented procedures to perform routine preventative maintenance tasks on local and wide area networks.
Help manage user accounts (creating, modifying, disabling) and basic file system permissions.
Support system security by assisting with antivirus updates and user access controls.
Monitor and report basic network performance issues; escalate complex problems to senior administrators.
Assist with installing and updating software and applications on workstations and servers.
Document technical procedures, issues, and resolutions for future reference and training.
Work with help desk tickets to resolve user issues in a timely and professional manner.
Participate in basic telephone system maintenance and support.
Learn and assist in evaluating new IT tools or systems for potential implementation.
Collaborate with team members on IT projects and participate in cross-functional meetings as needed.
Must be innovate and always open to change and evolving.