Junior Systems Administrator

Lynn Community Health Center • Lynn, MA

5d

About The Position

The Junior Systems Administrator supports the stability, security, and performance of Lynn Community Health Center’s IT infrastructure. This role works closely with the Systems Administrator to manage servers, networks, cloud services, and enterprise systems supporting onsite and remote users across clinical and administrative environments throughout the organization. The Junior Systems Administrator assists with system maintenance, monitoring, troubleshooting, and implementation of infrastructure solutions while developing deeper technical expertise.

Information Technology Services (ITS): The Information Technology Services (ITS) team provides the technological backbone for Lynn Community Health Center, with a focus on maintaining and enhancing the organization's ITS infrastructure, ensuring smooth operations, and delivering reliable support.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field, or equivalent experience.
• 1–3 years of experience in IT support, systems administration, or related role.
• Foundational knowledge of Windows Server environments and virtualization technologies.
• Experience with Active Directory, Microsoft 365, DNS, and DHCP.
• Basic understanding of networking concepts (TCP/IP, VLANs, VPNs, firewalls).
• Familiarity with endpoint management and security tools.
• Ability to troubleshoot technical issues methodically and effectively.
• Ability to travel to multiple sites throughout Lynn, Salem, and Peabody, MA.

Nice To Haves

• Experience with cloud platforms such as Microsoft Azure or AWS.
• Experience with scripting or automation (PowerShell preferred).
• Knowledge of backup and disaster recovery solutions.
• Experience in a healthcare IT environment.
• Familiarity with compliance standards such as HIPAA.
• Strong communication skills with the ability to collaborate with both technical and non-technical stakeholders.

Responsibilities

• Assist in the administration, maintenance, and monitoring of Windows servers, virtual environments, and cloud platforms (e.g., Microsoft 365, Azure, AWS).
• Support Active Directory, Group Policy, DNS, DHCP, and identity management systems.
• Work collaboratively with the Systems Administrator to implement and maintain network infrastructure, including switches, firewalls, VPNs, and wireless systems.
• Monitor system performance, backups, and alerts; proactively identify and resolve issues to ensure system availability and reliability.
• Participate in patch management, vulnerability remediation, and system hardening efforts to maintain a secure environment.
• Assist with deployment, configuration, and lifecycle management of servers and enterprise applications.
• Troubleshoot escalated technical issues from the support team, providing advanced technical resolution.
• Support endpoint management solutions (MDM, endpoint protection, patching tools) and ensure compliance across devices.
• Maintain documentation for systems, configurations, procedures, and disaster recovery plans
• Collaborate with cross-functional teams on infrastructure-related projects and initiatives.
• Assist in maintaining backup and disaster recovery systems and participate in recovery testing.
• Ensure security best practices are followed, including access controls, auditing, and incident response support.
• Provide occasional after-hours support for maintenance, upgrades, or critical incidents.
• Continue developing technical skills and certifications relevant to systems administration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level