Junior Systems Administrator

ASRC Federal•San Antonio, TX

About The Position

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™ ASRC Federal Cyber is seeking an Junior Systems Administrator in San Antonio, TX to support our Department of War customer. The Associate System administrator is responsible for maintenance, configuration, MECM duties, and operations of computer systems and servers. This position installs hardware/software and participates in research and development to keep up to date and improve on Information Technology (IT) equipment and capabilities of the Corporate Dental System. Additionally, associate system administrators resolve issues with computer and server systems to increase system performance and limit impediments and down time.

Requirements

Bachelor’s degree in Computer Science, IT, System Administration or related field.
0-2 years of experience as a system, database, or network administration
Must have Security+ certification or capable of passing Security+ certification exam
Strong knowledge of systems and networking software, hardware, and networking protocols
Excellent troubleshooting skills.
Possess the ability to effectively communicate with all levels of users and leadership.
T3 Security Clearance

Nice To Haves

Knowledge of Microsoft Active Directory, Microsoft Group Policy, TCP/IP networking, VMware, and Microsoft Windows Server
Fundamental knowledge of SCCM duties and ACAS scanning
Strong incident and problem management skills
Excellent verbal and written communication skills
Well organized with the ability to work independently under minimal supervision
Team player who works well with technical and non-technical resources
Capable of dealing effectively with internal and external customers
Able to understand workflow design and task-driven logic configuration

Responsibilities

Maintains and configures systems, servers, and virtual servers/machines
Maintains and configures laptop and desktop systems
Installs DHA provided images on laptops and desktops
Plans, coordinates, and implements network security measures to protect data, software, and hardware
Troubleshoots hardware/software issues and runs diagnostics
Tests various internal applications and commercial tasks
Provide on-call support as-required to sustain nearly 24/7/365 operations
Complete and document trouble tickets using applicable software, and policy and procedures within established SLA time windows
Documents system malfunctions and resolutions
Implement data protection, disaster recovery, and failover procedures
Provide SME level troubleshooting on file server, IIS, SharePoint, VMware, and in-house application operations
Document procedures and processes used to research, assess, troubleshoot, test, and resolve support incidents
Assist and coordinate with all support tiers as necessary to support project/task execution or with any escalated user requests or incidents
Install, update, test, maintain, and provide corrective maintenance/troubleshooting for Operating Systems, templates, applications, and physical IT equipment including STIG requirements
Manage and monitor Windows Active Directory, integrated DNS servers and multi-master zones, and WINS servers and replication infrastructure
Ensure technical safeguards are maintained to provide controlled user access, integrity of electronic mail, applications, and user data
Administer, issue, and maintain user accounts, distribution/security groups, passwords and SSL and PKI server certifications
Deploy tested MECM packages to all servers, task sequence creation and troubleshooting