Junior Solution Architect - Sage X3

RKL LLP • Lancaster, PA

20h • $55,000 - $65,000

About The Position

The Junior Solution Architect is responsible for managing client projects through and through. They provide support and customer service in collaboration with team members, while meeting billable goals. The Junior Solution Architect ensures the ERP architecture and design is efficient, secure, and cost-effective to best achieve client-defined results. This individual will also serve as subject matter advisor or delivery lead throughout the duration of the project lifecycle. Success Factors Responsibilities Provide consulting services to advise on best practices to use and implement best ERP solution for the client Support the design, development and deployment of solutions and applications that help clients optimize the value they derive from their accounting and financial strategies Perform maintenance and administrative tasks in both production and non-production environment Manage and assist clients through proactive contact with prompt resolutions Key point of contact for ERP implementations, upgrades and support, from kick off meeting/requirements gathering to testing, go-live and support Analyze impact of specific requirements on the platform and identify the optimum way to migrate to the new platform – both functionality and data Identify opportunities to improve performance and proactively challenge system usage to maximize return on investment Ensure successful implementation and client satisfaction through project sign-off and survey follow up Check deliverables of vendor partners to make sure they are fit-for-purpose and guide and coach teams as necessary Build and maintain client relationships with business and technology stakeholders Develop and test detailed functional designs for business solution components and prototypes Follow set company processes, guidelines and framework Work with team to be a subject matter expert providing best-practice guidance on financial business processes and implementation approaches Participate in sales and marketing activities as needed Maintain confidentiality with external client information as well as internal employee and firm information Other duties as assigned People Management/Relationships Takes initiative to be a team player (seeks out opportunities to help others) Treats everyone with respect Develops loyalty and trust with team Successfully adapts to different personalities and working styles Proactively and effectively communicates information regarding status issues to team members Holds self-accountable for assigned work; seeks continuous feedback to learn and develop in role; is open to new ideas and suggestions Business Growth (if applicable) Possesses an understanding of RKL’s business (service lines, competitors) and client service capabilities and the impact of technology upon the firm’s growth and success Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. What makes RKL a dynamic professional services leader and an employer of choice in Pennsylvania? A focus on people, whether that’s earning the trust and respect of our clients, growing as people and professionals, serving our communities or forming bonds with colleagues. Our people are the best of us and they fuel RKL’s continued growth and success. Fostering a workplace culture that fulfills our team members both personally and professionally is central to the RKL mission. That’s why we offer robust learning and development, diverse career paths and experiences, abundant community service opportunities and social, team-building activities.

Requirements

• Ability to multitask and manage multiple projects at once in a fast-paced environment
• Ability to shift focus and adapt to change, works well independently and in a team environment
• Strong problem-solving skills and situational understanding on when to escalate to management
• Excellent customer service and communication skills with the ability to articulate and present complex information concisely to both technical and non-technical audiences
• Excellent time management and organizational skills
• Team player with commercial awareness and cognizance of changing internal and external IT landscapes
• Analytical and critical thinking skills, prepared to challenge conventional thinking
• Reliable individual who takes accountability and has solid decision-making abilities
• Bachelor’s degree in Management Information Systems, Computer Science, Accounting, Finance or related field
• Project experience with ERP systems or business applications is preferred
• Strong knowledge of Microsoft Office Suite, with advanced Excel skills
• On track for ERP certification based on product requirement
• ERP knowledge, including various modules, 3rd party products, technical and operational processes
• Exposure to project management software/tracking systems
• General accounting knowledge and understanding of basic principles (AP, AR, GL etc.)
• Excellent attention to detail with the ability to manage multiple projects

Responsibilities

• Provide consulting services to advise on best practices to use and implement best ERP solution for the client
• Support the design, development and deployment of solutions and applications that help clients optimize the value they derive from their accounting and financial strategies
• Perform maintenance and administrative tasks in both production and non-production environment
• Manage and assist clients through proactive contact with prompt resolutions
• Key point of contact for ERP implementations, upgrades and support, from kick off meeting/requirements gathering to testing, go-live and support
• Analyze impact of specific requirements on the platform and identify the optimum way to migrate to the new platform – both functionality and data
• Identify opportunities to improve performance and proactively challenge system usage to maximize return on investment
• Ensure successful implementation and client satisfaction through project sign-off and survey follow up
• Check deliverables of vendor partners to make sure they are fit-for-purpose and guide and coach teams as necessary
• Build and maintain client relationships with business and technology stakeholders
• Develop and test detailed functional designs for business solution components and prototypes
• Follow set company processes, guidelines and framework
• Work with team to be a subject matter expert providing best-practice guidance on financial business processes and implementation approaches
• Participate in sales and marketing activities as needed
• Maintain confidentiality with external client information as well as internal employee and firm information
• Takes initiative to be a team player (seeks out opportunities to help others)
• Treats everyone with respect
• Develops loyalty and trust with team
• Successfully adapts to different personalities and working styles
• Proactively and effectively communicates information regarding status issues to team members
• Holds self-accountable for assigned work; seeks continuous feedback to learn and develop in role; is open to new ideas and suggestions
• Possesses an understanding of RKL’s business (service lines, competitors) and client service capabilities and the impact of technology upon the firm’s growth and success

Benefits

• RKL promotes a recognized culture of health and offers an extensive array of benefits to meet individual lifestyles, including but not limited to medical/dental/vision insurance, life insurance, flexible spending accounts for medical and dependent day care expenses and short-term/long-term disability.
• You’ll also receive competitive paid time off to pursue your interests or rest and recharge, and a 401(k) with employer match and profit-sharing to invest in your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level