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IBMposted about 1 month ago
Jakarta, ID
Professional, Scientific, and Technical Services
About the position
You will be the primary focal point to vendors for the coordination of hardware and/or software support, delivery of operational services, handle billing, internal system, and monitor the end-to-end operations. Your aim to fulfil committed KPI to IBM Clients, and support business growth.
Responsibilities
- Managing vendors delivery KPI and coordination with Customer.
Requirements
- Fluent in communicating in English, both written and verbal.
- Proficient in using Ms Office, especially Excel's formula, pivot, and filter.
- Adaptable with quick changes to follow IBM Internal, Customer, or Supplier requirement, Law, and other applicable regulation.
Nice-to-haves
- Experienced in handling vendor management system.
- Expert in creating automation in Ms Excel.
- Expert in creating dashboard for vendor management system.
