Junior Service Advisor

Madison Honda • Madison, NJ

24d

About The Position

The role of the Junior Service Advisor is to assist the Service Advisors in daily tasks that can help improve the flow & productivity of the service lane. This includes invoicing repair orders, performing "Active Deliveries" to review the Multi Point Inspection & answer any questions, cashiering, greeting customers & handling loaner vehicle agreement write-ups. Downtime activities include answering incoming phone calls, making appointments and filing. The Junior Advisor position also provides extensive cross-training to allow the individual to become more familiar with the full role of the Service Advisor, which involves the full customer write-up process and recommending maintenance & repairs to increase gross profit. This cross-training will create future opportunities to grow into the Service Advisor role, should the opening arise. No previous automotive background required although helpful. Applicant must be people-oriented as well as team-oriented. Applicant must also be flexible to work multiple weekday shifts as well as weekends, which may include Sunday hours.

Requirements

• People-oriented
• Team-oriented
• Flexible to work multiple weekday shifts as well as weekends, which may include Sunday hours

Nice To Haves

• Previous automotive background

Responsibilities

• Assist Service Advisors
• Invoicing repair orders
• Performing "Active Deliveries" to review the Multi Point Inspection & answer any questions
• Cashiering
• Greeting customers
• Handling loaner vehicle agreement write-ups
• Answering incoming phone calls
• Making appointments
• Filing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed