Groma-posted 5 months ago
Full-time • Entry Level
Remote • Boston, MA
11-50 employees

We are seeking a highly motivated and organized Junior Property Operations Associate to join our dynamic team here at Groma, a rapidly growing real estate investment and management start-up. The Property Operations Associate will play a crucial role in overseeing the day-to-day operational tasks of our residential real estate portfolio, as well as handling corporate-level administrative responsibilities. This multifaceted role requires a proactive individual with exceptional communication, organizational, and problem-solving skills. The successful candidate will collaborate across various elements of the Property Operations department, including property management, maintenance, construction, and leasing.

  • Assist with the onboarding of new acquisitions to the portfolio
  • Assist with the implementation of policies and procedures across the property operations team
  • Participate in property operations meetings and projects
  • Field inbound calls, emails, and resident portal requests and inquiries
  • Manage scheduling and follow-up of maintenance tasks across a team of field technicians and third-party contractors
  • Perform on-site property inspections for apartment turnovers and quarterly inspections
  • Perform monthly outstanding balances audit for rent collections
  • Perform monthly billing for completed work orders
  • Complete supply inventory audits quarterly
  • Assist with the move-in and move-out process for residents
  • Assist with scheduled apartment showings for prospective residents as needed
  • Assist leasing team with inbound showing requests and third-party real estate agent showings
  • Assist with subletting and lease assignment process for current residents
  • Assist in reviewing rental applications for prospective renters
  • 1+ years of experience in customer service or hospitality position, experience in the real estate industry a plus!
  • Strong computer and Excel skills (Google Suite experience preferred)
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Diligent and efficient documentation, task, and schedule management skills
  • 5% 401k match
  • Fully covered high-quality health and dental insurance plans
  • Fully covered commuter passes for bus, subway, boat, or commuter rail
  • Competitive paid time off policy
  • 13 official company holidays
  • 1 floating holiday
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service