Junior Product Specialist (CollateralONE)
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Junior Product Specialist to join our CollateralONE team. This role is located in New York. In this role, you’ll make an impact in the following ways: Support CollateralONE’s client execution team with activities that advance global client growth initiatives, ensuring daily work aligns with BNY Markets’ strategic objectives and revenue goals. Collaborate with Sales and Relationship Management to operationalize go-to-market plans by preparing client materials, coordinating outreach, maintaining adoption trackers, and reporting progress across hedge funds, pension funds, insurers, and other buy-side segments. Serve as a day-to-day client point of contact for assigned accounts; document client objectives; follow through with product and service teams to ensure timely delivery. Contribute to client experience improvements by documenting pain points, standardizing processes, supporting automation initiatives, and maintaining playbooks to reduce manual work and elevate service consistency. Help strengthen operational resilience by monitoring workflows, performing routine control checks, collecting evidence for compliance, and supporting remediation actions across global processes. Partner with Legal, Risk, and Compliance on routine agreement and SLA updates by preparing draft materials/templates, coordinating reviews, tracking approvals, and maintaining accurate records. Provide structured input to the Product & Technology backlog by collecting user feedback, performing basic analyses, assisting with prioritization, and supporting UAT for enhancements that improve user engagement and competitive differentiation.
Requirements
- Bachelor’s degree in business management or a related discipline
- At least 1 year of related product experience
- 1 -3 years in financial services
Responsibilities
- Support CollateralONE’s client execution team with activities that advance global client growth initiatives, ensuring daily work aligns with BNY Markets’ strategic objectives and revenue goals.
- Collaborate with Sales and Relationship Management to operationalize go-to-market plans by preparing client materials, coordinating outreach, maintaining adoption trackers, and reporting progress across hedge funds, pension funds, insurers, and other buy-side segments.
- Serve as a day-to-day client point of contact for assigned accounts; document client objectives; follow through with product and service teams to ensure timely delivery.
- Contribute to client experience improvements by documenting pain points, standardizing processes, supporting automation initiatives, and maintaining playbooks to reduce manual work and elevate service consistency.
- Help strengthen operational resilience by monitoring workflows, performing routine control checks, collecting evidence for compliance, and supporting remediation actions across global processes.
- Partner with Legal, Risk, and Compliance on routine agreement and SLA updates by preparing draft materials/templates, coordinating reviews, tracking approvals, and maintaining accurate records.
- Provide structured input to the Product & Technology backlog by collecting user feedback, performing basic analyses, assisting with prioritization, and supporting UAT for enhancements that improve user engagement and competitive differentiation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
