Junior Operator

Serv Recruitment Agency•Redwood City, CA

50d•Onsite

About The Position

Our Client, Archie Winthol Management, Inc. is expanding fast and looking for a Junior Operator to take their team to the next level. Archie Winthol Management, Inc is a multi-family investment and property management company that prides itself on maintaining operational excellence and strong tenant and vendor relationships. The team is small, close-knit, and entrepreneurial—driven by a mission to help employees grow financially and personally while delivering exceptional real estate operations across the Bay Area. THIS ROLE INCLUDES: Property Coordination & Maintenance Respond to tenant maintenance requests and schedule timely service and repairs Maintain and update maintenance logs and report weekly on property conditions Conduct regular property inspections to ensure safety, cleanliness, and upkeep Coordinate and oversee recurring vendor services (cleaning, gardening, elevator, fire safety, etc.) Build and sustain strong relationships with service providers and contractors Identify and resolve property issues proactively before they escalate Tenant Relations & Leasing Management Act as liaison between tenants, onsite managers, and ownership Communicate updates, notices, and property information via email, phone, and in-person postings Handle tenant issues promptly and professionally, fostering a respectful community environment Support rent collection and assist with missed payments or late notices Coordinate move-ins and move-outs, including unit inspections and turnover readiness Prepare and assist in reviewing lease documentation and renewals Collaborate with leasing teams to ensure timely occupancy and rent-ready units Construction & Project Support Support the Operations Manager on property upgrades and development projects Work with city offices to facilitate permits, inspections, and approvals Track project timelines and communicate updates to leadership and vendors Assist with contractor coordination and ensure work is completed to company standards Compliance & Reporting Stay current on state and local housing regulations, safety standards, and lease laws Ensure compliance with property documentation, inspections, and safety procedures Maintain accurate digital and physical records for leases, maintenance, and vendor agreements

Requirements

1–3 years of experience in property management, operations, or maintenance coordination preferred
Excellent communication and interpersonal skills; able to work with tenants, vendors, and executives
Highly organized, dependable, and able to manage multiple priorities
Comfortable commuting daily and occasionally responding to after-hours property needs
Tech-savvy; able to learn and use CRMs, spreadsheets, and project management tools

Nice To Haves

Spanish fluency or bilingual capability is a strong plus
A proactive problem solver who takes initiative without waiting for direction
Enthusiastic, positive, and highly organized
A strong communicator with excellent follow-through
Able to balance empathy with firmness in tenant interactions
Driven, self-motivated, and eager to grow into greater operational responsibility
Coachable, curious, and open to learning from a small, collaborative leadership team
Grounded, accountable, and aligned with the company’s focus on integrity, growth, and time mastery

Responsibilities

Respond to tenant maintenance requests and schedule timely service and repairs
Maintain and update maintenance logs and report weekly on property conditions
Conduct regular property inspections to ensure safety, cleanliness, and upkeep
Coordinate and oversee recurring vendor services (cleaning, gardening, elevator, fire safety, etc.)
Build and sustain strong relationships with service providers and contractors
Identify and resolve property issues proactively before they escalate
Act as liaison between tenants, onsite managers, and ownership
Communicate updates, notices, and property information via email, phone, and in-person postings
Handle tenant issues promptly and professionally, fostering a respectful community environment
Support rent collection and assist with missed payments or late notices
Coordinate move-ins and move-outs, including unit inspections and turnover readiness
Prepare and assist in reviewing lease documentation and renewals
Collaborate with leasing teams to ensure timely occupancy and rent-ready units
Support the Operations Manager on property upgrades and development projects
Work with city offices to facilitate permits, inspections, and approvals
Track project timelines and communicate updates to leadership and vendors
Assist with contractor coordination and ensure work is completed to company standards
Stay current on state and local housing regulations, safety standards, and lease laws
Ensure compliance with property documentation, inspections, and safety procedures
Maintain accurate digital and physical records for leases, maintenance, and vendor agreements