Junior Network System Administrator

BEACON BEHAVIORAL SUPPORT SERVICESSt. George, LA
15hHybrid

About The Position

The Junior Network Systems Administrator supports the day-to-day operations of the organization’s network and systems infrastructure. This role focuses on monitoring, maintenance, troubleshooting, and user support under the guidance of senior IT staff. The ideal candidate is technically curious, detail-oriented, and eager to grow into a more advanced infrastructure role.

Requirements

  • Associate’s or bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience)
  • 1–3 years of experience in a network or systems support role
  • Basic understanding of:  TCP/IP, DNS, DHCP, switching and routing concepts, windows server and active directory
  • Familiarity with Microsoft 365 and Azure fundamentals
  • Ability to follow procedures and document work clearly
  • Strong customer service and communication skills

Nice To Haves

  • Exposure to firewalls (Fortinet, Palo Alto, Cisco, etc.)
  • Familiarity with VPN technologies
  • Experience in a healthcare or regulated environment
  • Entry-level certifications (Network+, AZ-900, CCNA – nice to have)

Responsibilities

  • Assist with the administration and support of network infrastructure (LAN/WAN, Wi-Fi, firewalls, switches, routers)
  • Monitor network performance, availability, and alerts; escalate issues as needed
  • Perform routine system maintenance, patching, and updates
  • Support user account management (Active Directory, Azure AD, group policies)
  • Assist with onboarding/offboarding activities (VPN access, device setup, permissions)
  • Troubleshoot basic network, connectivity, and hardware issues
  • Maintain accurate documentation of network diagrams, configurations, and procedures
  • Follow IT security policies and assist with compliance efforts (HIPAA, internal controls)
  • Work closely with Helpdesk and senior infrastructure staff to resolve incidents
  • Participate in on-call rotations or after-hours maintenance as required
  • Support acquisitions, new site builds, and major technology initiatives
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