Junior Network Engineer & Server Admin

Natural History Museum • Los Angeles, CA

301d • $33 - $36

About The Position

The Natural History Museums of Los Angeles County (NHMLAC) include the Natural History Museum in Exposition Park, La Brea Tar Pits in Hancock Park, and the William S. Hart Museum in Newhall. They operate under the collective vision to inspire wonder, discovery, and responsibility for our natural and cultural worlds. The museums hold one of the world's most extensive and valuable collections of natural and cultural history—more than 35 million objects—used for groundbreaking scientific and historical research, and community engagement. From NHM's opening in 1913 as the very first museum in Los Angeles, the organization has entered an exciting new era of transformation with building projects and campaigns, exhibitions, community outreach and impactful audience engagement. The Natural History Museum of Los Angeles County is seeking a Junior Network Engineer & Server Admin for our Digital Strategies department. The Junior Network Engineer & Server Admin is responsible for providing support for network, systems, and telecommunications infrastructure. Coordinating with the Managed IT Services Provider to ensure effective monitoring, maintenance, and issue resolution for system and network operations. Assist with the installation, configuration, and optimization of network and system components.

Requirements

• Bachelor's degree in computer science or computer technology and at least two (2) years of experience in desktop, network and technology support, or equivalent experience in Information Technology with at least two (2) years of experience in desktop, network and technology support.
• Proficiency or knowledge of Google Workspace applications preferred.
• Strong hardware support background for PCs, Macs, network and mobile devices in an enterprise environment.
• Proficient in Windows, Mac OS.
• Working knowledge of Active Directory, and Windows network services (DNS, DHCP) and communications protocols (TCP/IP, HTTP, FTP) etc.
• MCSE, CCNP, and VCTA-DCV certifications desired.
• Required to be on call for weekends based on a rotation schedule.

Responsibilities

• Assist in monitoring network performance, availability, and security.
• Support troubleshooting and resolving network connectivity issues, escalating to relevant team members or vendors as needed.
• Assist in implementing network security measures, including firewalls, VPNs, and access control.
• Respond to network incidents and escalate complex issues.
• Support network performance optimization efforts.
• Assist in configuring and maintaining switches, routers, firewalls, and wireless access points.
• Participate in network upgrades and expansions, under supervision.
• Support daily monitoring of servers, ensuring uptime and security.
• Assist in performing backups, patching, and routine maintenance.
• Work with Managed IT Services to address server-related issues.

Benefits

• Hourly range for this position is $33.95 - $36.51 with experience plus excellent benefits.
• Full time regular, non-exempt position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree