About The Position

INTERNATIONAL TELECOMMUNICATION UNION ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU. Unpaid Internship - Junior Digital Content Officer - TikTok Vacancy notice no: 2276 Sector: SG Department: SPM Country of contract: Switzerland Duty station: Geneva Position number: [[positionNumber]] Grade: [[PositionGrade]] Type of contract: Internship Duration of contract: 6 months (May - October 2026) Recruitment open to: External Application deadline (Midnight Geneva Time): 13 April 2026 ORGANIZATIONAL UNIT The General Secretariat directs administrative, human and financial resources and activities of the Union, including the implementation of the provisions of the administrative regulations on operational questions, the dissemination of information on telecommunication/ICT matters for operational and other purposes, and the provision of legal advice to the whole of the Union. The General Secretariat coordinates the implementation of the Strategic Plan, monitors the telecommunication/ICT environment and recommends as needed action relating to the Union’s future policies and strategy. The General Secretariat ensures inter-sectoral coordination and cooperation to advance a whole of ITU approach (One-ITU) in headquarters and the field. The General Secretariat provides logistical and information technology support to the Union’s activities including conferences and global forums; the coordination of the work of the Union with the United Nations system, and other international organizations; and the engagement of the Member States, Sector Members, and Academia. The General Secretariat manages corporate governance, and strategic communications and relations with the media, different stakeholder groups as well as the general public. Within the General Secretariat, the Strategic Planning and Membership Department (SPM) advises the Secretary-General on strategic challenges and their implications for the Union in the fast evolving telecommunications/ICT environment; develops forward-looking strategic proposals to the ITU management team with a view to ensuring that the organization meets the objectives assigned by the membership; plans and coordinates the corporative and strategic activities with a view to ensuring their accordance with membership objectives; organizes and provides secretariat services to the Plenipotentiary Conference, Council, and other meetings in the general secretariat in order to achieve a high level of involvement from Member States and Sector Members, develops and maintains sound relations with Member States, Sector Members and other entities, the UN and other international organizations. The Department is also responsible for providing expert advice on communication and promotion strategies and for developing and implementing the Union's corporate communication plan in cooperation with the three Sectors with a view to promoting ITU leadership in the field of telecommunications and ICT. TERMS OF REFERENCE Under the supervision of the Head of Corporate Communications, the intern will:

Requirements

  • Excellent organization and time management skills.
  • Excellent judgement.
  • Excellent drafting skills, in understandable, jargon-free language.
  • Excellent content creation and storytelling skills.
  • Familiarity with, ideally corporate, TikTok and short-form video platforms.
  • Familiarity with multimedia editing tools.
  • Ability to work in an international environment.
  • University degree in communications, journalism, the arts, business administration or a related field.
  • No work experience requried.
  • Advanced knowledge of English.

Nice To Haves

  • Knowledge of a second ITU official language (Arabic, Chinese, French, Russian, Spanish) would be an advantage.

Responsibilities

  • Participate in the development of a TikTok editorial calendar aligned with ITU priorities, key dates, events, and campaigns.
  • Identify story angles from ITU news, events, reports, and expert voices; propose weekly content ideas, scripts and storyboards.
  • Monitor TikTok trends (formats, sounds, memes, creator styles) and recommend brand-safe adaptations.
  • Edit and adapt ITU videos for TikTok (phone-first production).
  • Capture and produce original short-form video content using mobile devices.
  • Upload and schedule posts.
  • Maintain a tidy asset library (raw clips, edited exports, templates) and naming conventions.
  • Optimize captions, hashtags, and posting times.
  • Draft responses to comments and DMs (as per ITU policy and approval workflow).
  • Escalate sensitive issues to the supervisor.
  • Capture audience questions and propose content replies (“responding to comments” format).
  • Produce a weekly performance snapshot (top videos, retention, watch time, follower growth, audience insights).
  • Support A/B testing (hooks, length, captions, post times, formats).
  • Recommend improvements based on data and platform learning.
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