Junior Automotive Service Advisor

York Pontiac GMC Truck Inc•Brazil, IN

53d

About The Position

York CDJR of Brazil has an immediate opening for a Full-Time Automotive Junior Service Advisor to join our growing service department in Brazil, Indiana! The purpose of a Junior Service Advisor is to build a bench by raising future Advisors for our Dealer Group.

Requirements

High School Diploma or Equivalent
Basic Computer Skills
Able to work in a fast-paced work environment.
Good communication skills
Eager to grow and learn necessary skills to become a full Service Advisor

Responsibilities

Answering phones
Setting appointments
Writing Express and Repair R.O.’s when necessary
Upselling maintenance when applicable utilizing the quick sell menu
Cashing guests out and performing the active delivery as written in the Active Delivery Process
Checking in and out loaner vehicles
Completing the rental agreements within the TSD system and performing walk arounds
Calling on fleet and extended warranty repairs with the guidance and assistance of an Advisor
Shuttle guests and or, parts when necessary
Perform service lot door lock/window checks nightly before leaving
Cleaning of service lane floors, empty trash, and other cleaning duties as needed
Calling on recall campaigns and expiring CPM lists
Complete necessary job and manufacturer required training
As an hourly non-exempt team member, Junior Advisors can be asked to perform duties possibly outside of the above description.