Junior Analyst Central Services

Independent Electricity System Operator (Ieso)

35d

About The Position

The IESO is committed to ensuring Ontario's electricity system meets the province's needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it's not just what we do—it's who we are!

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario's electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario's future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province's energy conservation programs, and forecasting and procuring the electricity resources we'll need in the decades to come.
This is a unionized position that falls within the Power System Development Business Unit.

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.
This role offers a unique opportunity to work at the intersection of operations, analytics, and process improvement within the Demand Side Management division. You'll gain hands-on experience with business information systems, procurement, and budgeting while contributing to innovative solutions that enhance efficiency and data integrity. The position also allows you to play a key role in developing new processes and tools, making a tangible impact on how the team operates. If you enjoy problem-solving and collaborating across multiple functions, this role provides a dynamic environment to grow your skills and influence outcomes.

Requirements

• The education required to complete the duties and responsibilities of the position is typically acquired through high school and additional lengthy courses (2 - 3 years in duration) such as a 3 year information technology diploma or a finance background
• The minimum level of experience required to perform the job duties and responsibilities is 3 - 4 years including the period of adjustment on the job
• Proficient in Microsoft Office suite
• Experience with information system based projects
• Experience with customer based software tools and databases
• Has experience in preparing accurate written business correspondence that is coherent, grammatically correct, effective and professional
• Demonstration of excellent analytical, financial modeling (using excel/ VBA), problem solving and presentation skills - able to analyze raw data, draw conclusions and develop practical recommendations
• Demonstrated ability to manage and follow through on multiple projects at the same time
• Self-motivated can do approach
• Exceptional tolerance for ambiguity and change
• Establishes effective working relationships
• Listens to others and accepts input from team members

Nice To Haves

• Customer Relationship Management (CRM) knowledge would be considered an asset

Responsibilities

• Support with existing budget, settlement, contracts and business information systems daily operations
• Identify and perform gap analyses to recommend and establish enhancements to existing or new operational processes, procedures, and information systems
• Prepare presentations, summaries, databases and organizes information, as required
• Prepare reports of Demand Side Management data, including settlements, forecasts, contracts, procurements, contract milestones, and data in general, in addition to developing ad hoc reports
• Work with internal users to develop business requirements for enhancements to existing or new information systems
• Work with Information Technology (IT) to translate business requirements to IT specific requirements
• Develop use cases and test cases for use in user acceptance testing
• Develop user manuals and facilitate training sessions for solution enhancement releases or new product releases
• Support financial information systems needs of the Demand Side Management division
• Support access to financial data from various information systems for the purposes of reporting and analyses
• Support budget management and settlement functions for the Demand Side Management division
• Support with processing invoices and payments through OnlineIESO and Market Settlements, as applicable
• Support the development and enhancement of existing and new budget management tools and information systems
• Maintain budgets and settlements data as needed in the budget management tool
• Strict adherence to IESO policies, processes and procedures, as required
• Help to support the culture of conservation internally and externally
• Demonstrate by example the values of the IESO and the culture of the Demand Side Management division
• Display a positive attitude
• Demonstrate flexibility in day-to-day work
• Set high standards of performance for oneself
• Establish harmonious working relationships with team members
• Survey requirements from business groups to identify operational process improvements and information system opportunities
• Foster positive relationships with service providers, IESO business units and partners
• Work with Demand Side Management and other IESO teams to establish business requirements for new contracts, procurements and information systems
• Work closely with IESO's Procurement, Legal, Finance and IT teams to ensure the division's contractual, financial and information needs are addressed in a professional and timely manner
• Value internal and external clients and respond to their needs
• Perform other duties as required

Benefits

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED