Junior AI Engineer / Data Scientist

Miratech • Yakima, WA

26d • Remote

About The Position

Join a global leader in cloud contact center technology, delivering innovative solutions that help enterprises worldwide provide seamless, personalized, and delightful customer experiences. You’ll be part of a team where your work directly contributes to improving AI-driven interactions used by global clients. About the Role: We are building a new AI Deployment Engineering Team to bridge Professional Services and Product Engineering. This team focuses on developing customer-facing AI solutions, customizing features to client needs, and creating reusable templates that can be deployed across multiple clients. As a Junior AI Engineer / Data Scientist, you will gain hands-on experience with NLP, machine learning, and AI systems while working closely with experienced engineers, conversation designers, and consultants. This is a unique opportunity to join a team from the ground up and grow your technical and client-facing skills.

Requirements

• 2+ years of experience in Python and basic ML/NLP libraries (Pandas, Scikit-learn, PyTorch, TensorFlow).
• Basic understanding of NLP tasks such as text classification, entity extraction, or chatbots.
• Familiarity with core machine learning concepts and basic statistics.
• Strong problem-solving skills and curiosity to learn new AI/ML techniques.
• Willingness to work in a customer-facing role and collaborate with cross-functional teams.
• Ability to work independently, manage priorities, and adapt in a fast-paced environment.
• Bachelor’s degree in Computer Science, Data Science, Linguistics, Engineering, or a related field.

Nice To Haves

• Exposure to cloud platforms (AWS, GCP, Azure) or CI/CD for ML workflows.

Responsibilities

• Assist in developing and improving AI chatbots and virtual agents using real conversational data.
• Prepare, clean, and analyze text data to support NLP and ML models.
• Test AI agents and propose ways to improve performance and accuracy.
• Collaborate with engineers, conversation designers, and consultants to implement solutions.
• Support the creation of reusable templates and generic solutions for multiple clients.
• Communicate with internal teams and, occasionally, clients to clarify requirements or share progress.
• Stay up-to-date with emerging AI and NLP techniques and tools.

Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees