Junior Account Manager

Boundless Network•Austin, TX

3d•Remote

About The Position

Boundless is seeking a motivated and detail-oriented Junior Account Manager to join our dynamic team in the promotional products industry. The ideal candidate is eager to learn, thrives in a fast-paced environment, and is passionate about building lasting client relationships.

Requirements

Bachelor’s degree in business, marketing, communications, or related field preferred
1+ years of experience in account management, customer service, or sales (internships or related experience welcome)
Strong organizational, communication, and interpersonal skills
Detail-oriented with the ability to multitask and prioritize in a fast-paced setting
Proficient with Microsoft Office Suite; experience with CRM systems a plus
Interest in the promotional products industry and a willingness to learn

Nice To Haves

Knowledge of Shopify, Salesforce, or Netsuite a plus

Responsibilities

Support senior account managers with client account management, including order processing, project tracking, and client communications
Assist in sourcing and recommending promotional products that align with clients’ branding and marketing objectives
Help coordinate product samples, quotes, and presentations for client meetings
Monitor order status and proactively communicate updates to clients and team members
Ensure accurate and timely documentation of all client interactions and transactions in the CRM system
Contribute to client retention and satisfaction by providing excellent customer service and resolving issues promptly