Junior Account Manager - Sunderland

Zen Educate • Sunderland, MA

27d

About The Position

Hi, I’m Jonny, North East Regional Director at Zen Educate, and I’m looking for Account Managers who want to tackle a very real, very important problem: helping schools get the teachers they need, when they need them. If you’re someone who loves building relationships, solving meaningful problems, and being part of a mission-driven team… this might be your thing.

Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most. It’s an exciting time to join, have a huge impact, and grow alongside us. AK Teaching are one of the largest, fastest growing agencies in the North East over recent years. We’ve joined forces and are here to disrupt the market in the region even further.

We’re looking for someone who wants to receive excellent training across a period of transition, working towards becoming an Account Manager. We’ll show you the basics of candidate recruitment, show you how to use our outstanding platform, develop your confidence and skills and show you how we’re making an impact in the education sector.

As a Junior Account Manager at Zen, you’ll be on a journey to become a fully-fledged Account Manager who supports schools by:
-Owning relationships with key schools helping them hire smarter and faster.
-Leading school leaders through recruitment processes with a consultative approach.
-Picking up the phone and building genuine relationships (yes, there’s outbound calling, but it’s about helping, not just selling).
-Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.
-Rolling up your sleeves and diving into whatever’s needed - no two weeks look the same.

Here’s a typical snapshot of what you might do in a week:

-Chat to a Headteacher about how they can save £10k this term by switching to Zen.
-Source a teacher who is a perfect match for your school.
-Follow up with a school that’s already using Zen and find ways to expand their usage.
-Share feedback with our product team about what schools really need in the platform.
-Work with our Ops team to make sure a tricky booking gets sorted.
-Jump into a quick brainstorm with the team to improve how we build pipeline.

You don’t have to tick every single box, but we think you’ll thrive here if you’re:

-Naturally enthusiastic and curious (we’ll train you on everything else!).
-Confident picking up the phone, handling objections, and building trust fast.
-Someone with a proven track record of hitting sales targets (or smashing similar KPIs).
-A team player who loves being part of a close-knit group.
-Passionate about having a positive social impact (bonus points if you care deeply about education).
-Someone with a growth mindset is always looking to learn and improve.

Every company has its tradeoffs, so here’s some real talk to help you decide if this is the right fit for you.

You might love it if:
-You want a role where your work has a tangible social impact.
-You like fast-paced environments where things are always evolving.
-You’re excited about the idea of working in a mission-driven startup that’s scaling rapidly.

You might find it tricky if:
-You prefer highly structured corporate environments with fixed processes.
-You don’t like ambiguity. Sometimes we’re building the plane while flying it.
-Picking up the phone and having conversations with decision-makers feels uncomfortable.

Requirements

• Naturally enthusiastic and curious (we’ll train you on everything else!).
• Confident picking up the phone, handling objections, and building trust fast.
• Someone with a proven track record of hitting sales targets (or smashing similar KPIs).
• A team player who loves being part of a close-knit group.
• Passionate about having a positive social impact (bonus points if you care deeply about education).
• Someone with a growth mindset is always looking to learn and improve.

Responsibilities

• Owning relationships with key schools helping them hire smarter and faster.
• Leading school leaders through recruitment processes with a consultative approach.
• Picking up the phone and building genuine relationships (yes, there’s outbound calling, but it’s about helping, not just selling).
• Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.
• Rolling up your sleeves and diving into whatever’s needed - no two weeks look the same.

Benefits

• Meaningful work – this isn’t just another SaaS tool; you’re literally helping schools save money and pay teachers more.
• Competitive salary + ownership in the company.
• 25 days holiday + all the usual UK public holidays.
• A central Sunderland office with perks like fresh fruit, bike parking, showers, an on-site gym, and a café.
• 1-1 coaching to keep you growing personally and professionally.
• Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees