Junior Account Manager - Construction SaaS

Access Group

262d • $60,000 - $75,000

About The Position

Love Work. Love Life. Be You. Join the Access family and see how we make software ideas become a reality! Our core values of ‘love work, love life' have been central to our success and we're looking for people to join us who share our passion for making things better every day. What are we all about? The Access Group is a leading provider of business management software to small and mid-sized organizations in the UK, Ireland, USA and Asia Pacific. A dynamic and innovative B2B SaaS company, Access is dedicated to delivering software solutions that help our more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. With 20+ years of uninterrupted growth, we are seeking a Junior Account Manager to support our growing Americas region. About You: This is an exciting opportunity for a motivated and enthusiastic individual looking to develop their career in account management within the Saas/software industry and Access' Construction ERP division. You'll have the chance to work with a dynamic team and be involved in key customer relationships, helping businesses optimize their solutions. If you're a self-starter, eager to learn, and thrive in a fast-paced environment, this role is perfect for you. As a Junior Account Manager, you'll gain invaluable experience working with a broad range of customers, from building rapport to identifying new opportunities and ensuring client success.

Requirements

• A motivated self-starter, who consistently demonstrates an enthusiastic, never give up attitude & entrepreneurial spirit.
• Experience in B2B sales, account management, or customer-facing roles, ideally within construction or SaaS/software industries.
• Exposure to working in a larger IT or technology company, or an interest in developing skills in a fast-paced, growing organization.
• Able to work under own initiative and as part of a team.
• Self-motivated with excellent time management skills and a strong ability to prioritize effectively.
• Persuasive and compelling in expressing ideas and concepts.
• Excellent communication skills, telephone, email, written and presentations.
• Ability to build rapport at all levels of an organisation.
• Proven ability to develop positive relationships, co-operation with, and support for colleagues and clients.
• Demonstrates a commitment to development and lifelong learning both for yourself & the team.
• Acts with integrity, loyalty and honesty.
• Proficiency with Microsoft Office; familiarity with Salesforce, social selling, or market mapping is a plus.
• Applicants must be eligible to work in the U.S. without sponsorship from the employer (e.g., H1-B visa) for this opportunity.

Responsibilities

• Be a customer centric account manager/relationship manager with industry knowledge &/or preferred domain expertise in the area of Software as a Service (SaaS) Business Solutions - Construction; Engineering, Home Building and Service Sectors or alternatively someone with a strong background in other SaaS business solutions.
• Develop an in-depth understanding of the Customers' business & identify upsell & cross opportunities across the Access Solution Portfolio's (software, services & support).
• Manage a portfolio of existing customers to build relationships with all levels of contacts & drive Customer Satisfaction.
• Achieve a sales target for software licenses, annual software maintenance and annual bureau processing alongside annual consultancy targets.
• Build solution sales capability & become accredited across the relevant Access portfolio.
• Build solution knowledge & be responsible for preparing & delivering your own customer proposals with support from pre-sales team either remotely or on customer site.
• Manage the end-to-end pipeline building & sales process from RFI, RFP, presentation, negotiation and contracting.
• Work with and support the Support & Services team to maximize customer experience and value realized from the solution.
• Support the marketing and customer engagement - e.g. webinars, events, case study creation, attend exhibitions or attend meetings in support of other salespeople.
• Use these assets to self-generate leads & opportunities.
• Use the Access toolset to maximize customer engagement and provide regular reporting - Salesforce, Marketo & Customer Success Portal.
• Ability to work dynamically and at pace to grow as new products or new acquisitions are added to the portfolio.

Benefits

• 22 days paid time off
• 11 company paid holidays
• Medical, dental & vision insurance
• 401(k) with 5% company match
• Short-term and long-term disability insurance
• Parental leave for birthing and non-birthing parents
• Flexible work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: No Education Listed