Jr. Telephonic Client Manager

Relx

305d

About The Position

Intelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their stakeholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms. We are looking for a Telephonic Jr. Client Manager with 3-5 years of experience that will strategically manage and nurture key client accounts. They will leverage their expertise to propel business growth and shape strategies at a professional level.

Requirements

• Have a proven track record of successfully managing large key accounts in a similar professional role
• Possess excellent communication, negotiation, and interpersonal skills to effectively engage with clients and internal stakeholders
• Be adept at developing and executing strategic account plans to drive business growth and achieve targets
• Demonstrate a deep understanding of market dynamics, client needs, and industry trends within the Account Management function
• Be capable of providing leadership and mentorship to junior account management professionals
• Possess a relevant background in business, marketing, or a related field
• Have a solid grasp of financial principles and the ability to analyze sales data and market trends effectively
• Be proficient in using CRM software and other relevant tools to manage client accounts efficiently

Responsibilities

• Developing and implementing strategic account plans to achieve sales targets and expand business opportunities
• Building and maintaining enduring, long-term client relationships through regular communication and effective account management practices
• Collaborating with internal teams to ensure seamless delivery of products or services to clients, addressing any issues or concerns promptly
• Identifying and pursuing opportunities for upselling or cross-selling additional products or services to existing clients
• Analyzing market trends and competitor activities to identify potential risks and opportunities within assigned accounts
• Providing leadership and guidance to junior account management professionals, fostering a culture of excellence and continuous improvement

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Management of Companies and Enterprises
• Education Level: Bachelor's degree