IT Services Jr Systems Administrator

NORTH GREENVILLE UNIVERSITY • Tigerville, SC

6d • Onsite

About The Position

The Junior Network Services Administrator plays a crucial role in supporting the University's network infrastructure and systems. This position works closely with other members of the Network Services team, assisting in day-to-day tasks as needed. This is a full-time position that works a 40 hour per week schedule and will occasionally require overtime and weekend hours. On-call participation during university closures and events is compulsory. This is an excellent opportunity for a recent graduate or entry-level professional looking to gain hands-on experience in a dynamic IT environment.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Basic understanding of networking concepts, such as TCP/IP, DNS, DHCP, VLANs, and routing protocols.
• Familiarity with network infrastructure components, including switches, routers, firewalls, and wireless access points.
• Basic knowledge of system administration on Windows platforms.
• Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively.
• Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical users.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Affirms an understanding of and full support for the Baptist Faith and Message 2000.
• Affirms an understanding of and full support for the University's statement on Human Flourishing.

Responsibilities

• Assist in the administration of applications and servers, including installation, patching, and troubleshooting.
• Assist with user account management.
• Support end-users by resolving technical issues related to hardware, software, and network connectivity.
• Monitor health/security of servers, security appliances, and remote access infrastructure; assist in remediation of discovered issues.
• Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operation.
• Contribute to the development and maintenance of technical documentation, including network diagrams, procedures, and user guides.
• Perform routine system backups and participate in disaster recovery planning and testing.
• Participate in Network Services on-call.
• Other Assigned Duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees