Jr. Systems Administrator

MSP Hire • Campbell, CA

16h • $80,000 - $90,000 • Hybrid

About The Position

Heroic Technologies is a growing Managed IT and Cybersecurity firm serving professional services organizations across the West Coast. Despite the name, we believe great outcomes come from strong systems and teamwork, not last-minute rescues. We operate on standards, not heroics. Documentation, accountability, and disciplined execution matter here. Our environment rewards engineers who value structure, repeatability, and long-term improvement over ad-hoc fixes. If you’re an engineer who prefers long-term system health over firefighting, we’d love to meet you. The Role We are hiring an Jr. Systems Administrator to actively support and help manage client infrastructure environments. In this role, you will take ownership of day-to-day administration across standard Windows server, identity, and network environments, independently resolving routine to moderately complex issues while escalating advanced challenges to senior engineers when needed. This position is designed as a growth track role, offering hands-on exposure to a wide range of technologies and mentorship from senior team members, with a pathway toward becoming a full Systems Administrator as your skills and experience expand.

Requirements

• At least one year of hands-on IT infrastructure experience
• Windows Server administration experience
• Firewall/VPN configuration and administration
• Strong networking fundamentals
• Proven troubleshooting methodology

Nice To Haves

• MS-102 (or ability to obtain within 90 days)
• Network+
• Security+

Responsibilities

• Manage Windows Server environments (AD, DNS, DHCP, file services)
• Troubleshoot Group Policy and identity issues
• Manage firewall and VPN configurations
• Support VLAN and subnet design within defined standards
• Lead infrastructure upgrades and migrations
• Implement secure Microsoft 365 and other cloud configurations
• Reduce repeat issues through documentation and training

Benefits

• Medical
• Dental
• Vision (TriNet)
• 401(k) with match
• PTO + Holidays
• Professional development budget
• Hybrid setup (at least 2 days a week in the office in Campbell; flexible days)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed