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The position involves maintaining and strictly abiding by state sanitation and health regulations as well as hotel requirements. The candidate must be available to work a flexible schedule, including weekends, holidays, and varied shifts. Responsibilities include maintaining complete knowledge of the correct maintenance and use of equipment, using equipment and tools only as intended, properly and safely. The role also requires establishing, maintaining, and training standards and procedures for operations and safe working conditions in the department. Additional duties include hiring and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems. The candidate will also handle guest complaints to ensure guest satisfaction and perform other duties as assigned.