About The Position

At Insuresoft, our Diamond core platform powers P&C insurers nationwide and your work on the Print Team turns policy and billing data into the documents customers see every day. If you love clean templates, clever automations, and the satisfaction of fixing a tricky merge, you’ll feel right at home here.

Requirements

  • High School Diploma or General Equivalency Degree.
  • B.S. in Computer Science, Management Information Systems, Math or related field, or equivalent, relevant work experience.
  • Proficiency in Microsoft Word & Excel Applications, including expert level experience in Microsoft Word.
  • Experience formatting professional and visually appealing documents.
  • Demonstrated technical aptitude.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem solving skills.
  • Work under general supervision; rely on experience and judgment to plan and accomplish goals.

Nice To Haves

  • Familiarity with VB.NET and C# programming, reading and use of XML files, x-path syntax, SQL databases and simple SQL queries a plus!

Responsibilities

  • Develop professional forms for insurance companies.
  • Create and format tables in Word documents for use in mail merge functionality.
  • Apply mail merge fields to tables in the documents.
  • Construct proper x-paths from an XML file and maps them to merge fields in the Word document.
  • Perform quality assurance testing and support for assigned products.
  • Troubleshoot problems with merges to determine where breakdown has occurred; repair merges as required.
  • Write VB.NET and C# code as needed for dealing with form triggers and electronic notifications.
  • Understand print system functionality so as to provide recommendations to Business Analysts for system changes as required.
  • Work with the Application Development staff to resolve basic to moderately complex issues.
  • Manage print task lists for customers’ requests and/or reported defects; prioritize and communicate status with customers as needed.
  • Provide daily support to customers and co-workers resolving problems.
  • Maintain good working relationships with counter-parts on the customers’ staff and facilitate discussions to resolve problems.

Benefits

  • We offer a range of benefits, including medical, dental, vision, and life insurance premiums, as well as additional voluntary benefits and flexible remote-work options.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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