JR. Network Administrator

MED-1 Solutions, LLC•Greenwood, IN

About The Position

Responsible and accountable for day to day administration, monitoring and resolving system/network issues. Looking for someone who is motivated, driven, and growth-oriented, that wants to be involved in developing, implementing and supporting all systems under RevOne Companies and all other entities. Essential Duties of the Position Tier 1 growing toward Tier 2 support Professional client interaction System documentation maintenance and costumer communications Diagnostic skills around technical issues Technical awareness: ability to match resources to technical issues appropriately Manage/support all software/networks Assign configuration of authentication and authorization of directory services. Maintain network servers such as files servers, VPN gateways, and intrusion detection systems. Monitor ticketing system; identify and address any issues Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches. Work in a demanding, deadline-driven environment Any other duties as assigned by management. Responsibilities of the Position Basic knowledge, willing to learn the following: Windows server (2012 R2, 2016, and 2019) environment Windows Active Directory Windows Group Policy VMWare environment Microsoft Exchange environment Cisco Catalyst Switches Cisco VPN and Firewall (ASA) DNS and DHCP Maintain Nimble SAN PaloAlto Web Filter Maintain server hardware Maintain nightly backup Monitor network monitoring software Create new users Manage FTP accounts Create, maintain and manage VPN tunnels IT equipment inventory Assist with help desk calls Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals Maintains working knowledge of company, client and healthcare market through participation and by reading updates and other provided communication Works in collaboration with other departmental associates, as well as clients supporting their efforts through teamwork and the acceptance of additional assignments Accepts responsibility for own actions, while taking ownership of departmental outcomes

Requirements

Associates Degree in Computer Science, Management Information Systems, Information Technology, or other related field; combination of education and 2+ years’ experience
Experience in hardware support and system operation
Experience in forming relationships with internal users, external customers and vendors.
Excellent communication, analytical and troubleshooting skills
Detail oriented with strong problem solving skills

Responsibilities

Tier 1 growing toward Tier 2 support
Professional client interaction
System documentation maintenance and costumer communications
Diagnostic skills around technical issues
Technical awareness: ability to match resources to technical issues appropriately
Manage/support all software/networks
Assign configuration of authentication and authorization of directory services.
Maintain network servers such as files servers, VPN gateways, and intrusion detection systems.
Monitor ticketing system; identify and address any issues
Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Work in a demanding, deadline-driven environment
Any other duties as assigned by management.
Basic knowledge, willing to learn the following:
Windows server (2012 R2, 2016, and 2019) environment
Windows Active Directory
Windows Group Policy
VMWare environment
Microsoft Exchange environment
Cisco Catalyst Switches
Cisco VPN and Firewall (ASA)
DNS and DHCP
Maintain Nimble SAN
PaloAlto Web Filter
Maintain server hardware
Maintain nightly backup
Monitor network monitoring software
Create new users
Manage FTP accounts
Create, maintain and manage VPN tunnels
IT equipment inventory
Assist with help desk calls
Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals
Maintains working knowledge of company, client and healthcare market through participation and by reading updates and other provided communication
Works in collaboration with other departmental associates, as well as clients supporting their efforts through teamwork and the acceptance of additional assignments
Accepts responsibility for own actions, while taking ownership of departmental outcomes