Jr. Maintenance Technician
About The Position
Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
Responsibilities
- Respond to client inquires and concerns; ensuring customer satisfaction by delivering timely and quality service and follow up.
- Create and assign work orders to multiple technicians, subcontractors and vendors.
- Support problem solving.
- Provide reports on open and closed work orders and check the status with the appropriate technician or vendor.
- Maintain records including work orders, proposals, and department information.
- Create vendor files and ensure accuracy of completed paperwork submitted.
- Induct vendors on work order and billing procedures.
- Process invoices and ensure accurate cost center coding.
- Assist with the facility campus inspections.
- Assist with process and procedure training.
- This is not a comprehensive list of job requirements, additional tasks may be included.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
