Jr. IT Bench Technician

Global Data ConsultantsChambersburg, PA
10hOnsite

About The Position

GDC IT Solutions is currently seeking a Jr. IT Bench Technician for the office in Chamberburg, PA. Position Overview: As the JR. IT Bench Technician you will use your knowledge of PC / Laptop hardware to build and repair computers for clients. Work efficiently and stay organized with customer satisfaction as your number one priority.

Requirements

  • Imaging and Break/Fix experience.
  • Asset Management Experience.
  • Organization skills are a must.
  • Experience with Hardware and Software Troubleshooting.
  • Must be able to push, pull, lift, and carry up to 50 pounds.
  • Must possess a valid driver's license.
  • The ability to follow work rules and procedures, work independently and under pressure.
  • Must have a strong work ethic, exceptional customer service skills and have a “can do” attitude.

Nice To Haves

  • Experience with Dell, Lenovo and HP
  • Certifications are a Plus
  • Associates or Bachelors Degree in Information Technology or related field.

Responsibilities

  • Work with Laptop/PC hardware build/ing and repairing.
  • Complete Troubleshooting on Laptop / PC's .
  • Work with efficiency and accuracy to ensure customer satisfaction.
  • Setup and manage Active Directory and Google workspace accounts.
  • Image Chrome-books and laptops using a custom software and prepare for shipping.
  • Shipping using UPS or FedEx systems.
  • Receiving items and checking into systems based on client.
  • Tracking status of items in transit.
  • Occasionally deliver items to clients, using company vehicles.

Benefits

  • Cutting Edge Technology and Innovation
  • Career Growth Opportunities
  • Employee-Centric Environment
  • Comprehensive Benefits Package
  • Holiday and Vacation
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