Jr. Data Center Technician

BGIS Careers • Reno, NV

3d

About The Position

BGIS is currently seeking a Jr. Data Center Technician to join the team in McCarran, NV. Responsible for assisting with front-line support of facilities and systems within the raised floor areas of the Data Center. Support services are provided on behalf of the owners of the systems, to help them keep their systems and associated data securely protected and available for running their businesses. Support functions will cover a wide range of activities relating to planning, installation, maintenance, and ongoing operations of the cabinets, equipment, and communications services inside the Data Center.
The Junior Data Center Technician will be required to shadow the Data Center staff and assist with regular duties during core hours, with the potential for after-hours work pending manager approval.

Requirements

• Minimum of 1 year of experience with IT and networking systems, in a technical or operations capacity or equivalent work experience.
• Demonstrate proficiency with software tools such as Microsoft Office.
• Demonstrate proficiency with computer server hardware systems running Windows or UNIX/Linux operating systems.
• Show basic understanding of network hardware equipment and TCP/IP networking principles.
• Work collaboratively with customers, colleagues, and other service providers to plan and execute tasks.
• Demonstrate high standards for workmanship, organization, and cleanliness with tasks, equipment, and workspaces.
• Demonstrate a high level of safety awareness and is able to follow defined safety standards.
• Demonstrate good troubleshooting skills to investigate and resolve systems and infrastructure problems.
• Demonstrate strong customer service skills and maintain good relations with customers and colleagues.
• Demonstrate excellent verbal and written communications skills.
• Industry related technology certifications CompTIA (e.g. A+, Network +, Server +).

Responsibilities

• Conducts regular walks through Data Center during the day assessing systems for health alerts.
• Lifts servers and other equipment (up to 30 kg), working from ladders, running cables, working with hand tools and test equipment, etc.
• Completes physical installation and power-up (Rack & Stack) of servers, peripherals, and network equipment (under supervision of mentor).
• Assists with physical installation, dressing, and connection of fiber and copper communications cables.
• Completes assigned and scheduled tasks in a timely manner in accordance with customer deadlines.
• Provides visual inspection and status reporting services in response to customer requests.
• Documents work in designated ticketing systems, asset management systems, and other record keeping systems as required for reference and audit purposes.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees