Jr. Cyber Hero

ThreatLocker • Orlando, FL

288d

About The Position

ThreatLocker’s Jr. Cyber Hero role is a fantastic role to start your cybersecurity career. Our Jr. Cyber Heroes are responsible for, but not limited to: Updating and maintaining applications within client environments, Building test environments, Diagnosing and troubleshooting issues, Helpdesk Support, Hardware support, Supporting our Sales team in customer calls, Other duties as identified and assigned. ThreatLocker provides 24/7 support to our global clientele. Therefore, our Support Team is required to be on a rotating schedule to allow for quality support. Weekend and/or overnight work is required at times, however sufficient notice will be provided.

Requirements

• Basic knowledge and experience with computer programming and operating systems
• Excellent verbal and written communication
• Cybersecurity certificates (CompTIA, Security+, Network+), preferred
• Knowledge and experience in macOS 12.x and higher; preferred

Responsibilities

• Updating and maintaining applications within client environments
• Building test environments
• Diagnosing and troubleshooting issues
• Helpdesk Support
• Hardware support
• Supporting our Sales team in customer calls
• Other duties as identified and assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed