Jr. Critical Infrastructure Engineer
About The Position
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX. DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, lineage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. As a Jr. Critical Infrastructure Engineer, you will play a key role in ensuring 100% uptime of our data center operations, supporting mission-critical infrastructure for both the company and our customers. This position reports on-site and works closely with senior engineering staff and site operations teams to maintain, support, and optimize all technical aspects of facility operations.
Requirements
- 1-3 years of experience in facility operations within data centers, telecommunications, or similar mission-critical environments.
- Familiarity with maintenance management and ticketing software platforms.
- Capable of working in high-pressure, high-availability (24/7/365) environments, including vendor coordination and emergency response.
- Strong verbal and written communication skills.
- Foundational knowledge of mission-critical facility systems, including Uninterruptible Power Supplies (UPS), generators, mechanical, and fire safety systems.
- Understanding of building automation systems, energy management, and control systems for mechanical and electrical infrastructure.
- Strong multi-tasking and time management skills; ability to meet shifting deadlines.
- Proficiency in MS Word, MS Excel, and MS PowerPoint.
Responsibilities
- Monitor and review maintenance methods, standards, and operating procedures for all facility equipment.
- Collaborate with the Chief Engineer to plan and execute customer solutions, including space, power, and cooling requirements.
- Support the daily operations of critical infrastructure systems-including power, HVAC, and life safety equipment-ensuring optimal performance and rapid incident response.
- Assist in generating and maintaining up-to-date facility and compliance reports.
- Provide technical support during customer installations and integrations, ensuring successful project completion.
- Address operational issues promptly to uphold our commitment to 100% uptime.
- Liaise effectively with operations management, vendors, and stakeholders to implement and track solutions.
Benefits
- Health, Dental, and Vision Insurance
- Short-Term and Long-Term Disability Insurance
- Company-paid Life Insurance
- 401(k) plan with company match
- Paid Time Off (PTO) and paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Education Level
No Education Listed
Number of Employees
501-1,000 employees
