Jr. Cloud Engineer
ShadowDragon•Hoover, AL
1d•Hybrid
About The Position
ShadowDragon is seeking a Junior Engineer whose primary responsibility is supporting and maintaining our AWS cloud infrastructure, with a secondary focus on on-prem IT systems. You will work closely with senior engineers, developers, and operations teams to ensure reliability, security, and performance across cloud, on-prem, and endpoint environments.
Requirements
- 2+ years of hands-on AWS experience
- AWS services (EC2, RDS, Elastic Beanstalk, Control Tower)
- Networking fundamentals (TCP/IP, DNS, routing, firewalls)
- Linux server administration
- Python scripting and basic application troubleshooting
- Terraform and Infrastructure as Code experience
- Experience with version control systems like GitHub
- A self-starter who takes initiative and ownership
- Strong desire to learn continuously and improve systems
- Passion for automation and efficiency
- High sense of responsibility and reliability when supporting critical infrastructure
- Comfortable asking questions, documenting answers, and improving processes
Nice To Haves
- AWS, networking or information security certifications
- Experience with virtualization platforms
- Experience with enterprise file/share management systems
- Windows/MacOS troubleshooting and system support
- Prior experience supporting production systems
Responsibilities
- Support, monitor, and maintain AWS cloud environments
- Assist with provisioning, configuration, and troubleshooting of AWS resources
- Utilize infrastructure as code for configuration management
- Support on-prem infrastructure including virtualization platforms and storage and file sharing systems
- Assist with Linux server administration and basic system maintenance
- Help bridge on-prem and cloud environments where needed
- Troubleshoot infrastructure and environment-related issues impacting developers
- Assist with deployment failures, CI/CD issues, and runtime environment problems
- Help diagnose application performance or connectivity issues in collaboration with developers
- Use Python and scripting tools to debug, automate, and improve operational workflows
- Support and troubleshoot end user workstations and laptops
- Assist with operating system configuration, updates, and system troubleshooting and integration of workstations with internal systems, cloud services, and shared resources
- Act as a technical escalation point for more complex workstation issues (not a ticket-only helpdesk role)
- Communicate clearly and effectively with technical and non-technical stakeholders
- Document processes, changes, and troubleshooting steps
- Work collaboratively within a team environment while being comfortable operating independently
Benefits
- Hands-on experience with real-world AWS and hybrid infrastructure
- Opportunity to grow technical depth and system ownership
- Supportive team environment with room for learning and advancement
- Flexibility for the right candidate (local preferred, remote considered)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
