Journeyman Communications & Change Strategist

HeiTech Services • Camp Springs, MD

1d • Hybrid

About The Position

This role functions as both as a communications and organizational change management journeyman and as a journeyman communication strategist and organizational change management role. It is an experienced communications and change professional who guides organizations through transitions by planning, communicating, and executing change to minimize resistance, address concerns, provide support, and engage leaders, stakeholders, and diverse audiences so new processes, technologies, or structures are adopted smoothly.

Requirements

• Minimum 7 years of experience developing and executing strategies for federal programs.
• Prosci Change Management Certification or similar professional certification.
• Expertise in executive-level communications, messaging frameworks, and stakeholder engagement
• experience supporting organizational change management initiatives
• strong writing, editing, and presentation skills for diverse audiences
• ability to coordinate across functional teams to ensure clear, consistent messaging
• experience drafting strategic communications for DHS or USCIS operational
• Bachelor’s degree in Communications, Public Relations, or related field.
• Must be a U.S. citizen and comply with all DHS and USCIS security requirements, including completion of background investigations and adherence to access restrictions.

Responsibilities

• Develop and execute change management strategies for business process and technology transitions.
• Build and deliver communication plans, training support, stakeholder engagement, and rollout support.
• Support operational readiness and coordinate communication around adoption activities.
• Develop communication strategies aligned with VER, FOD, USCIS, and DHS priorities.
• Facilitate stakeholder awareness campaigns, training sessions, feedback loops, FAQs, and continuous improvement activities.
• Use best practices and tools to create communication products that drive awareness, acceptance, and buy-in.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level