Journey/Senior Salesforce Architect, Information Technology (REMOTE AVAILABLE) [R0151297]

Nevada System of Higher Education•Las Vegas, NV

3d•Remote

About The Position

The University of Nevada, Las Vegas invites applications for a Journey/Senior Salesforce Architect, Information Technology (REMOTE AVAILABLE) [R0151297]. ROLE of the POSITION The Office of Information Technology will consider candidates for either Journey/Senior Architect based on relevant skills and required experience. SENIOR SALESFORCE ARCHITECT The Senior Salesforce Architect provides long-term, strategic, and technical leadership and direction for the university’s Salesforce ecosystem. Reporting to the COE Director, this role designs and governs scalable, secure solutions across Salesforce clouds (with emphasis on Education Cloud) and guides data and integration strategy, including Data 360 (formerly Data Cloud). The Architect partners with campus stakeholders to translate functional needs into trusted, easy, and adaptable technical designs; mentors the COE team; and contributes hands-on configuration and development for complex initiatives, prototypes, and shared accelerators. This role evaluates emerging capabilities (such as Agentforce) and recommends adoption approaches that improve outcomes for students, faculty, and staff. JOURNEY SALESFORCE ARCHITECT The Journey Salesforce Architect provides long-term, strategic, and technical guidance and design expertise for the university’s Salesforce ecosystem. Reporting to the COE Director, this role designs scalable, secure solutions across Salesforce clouds (with emphasis on Education Cloud) and guides data and integration strategy, including Data 360 (formerly Data Cloud). The Architect partners with campus stakeholders to translate functional needs into trusted, easy, and adaptable technical designs; mentors the COE team; and contributes hands-on configuration and development for complex initiatives, prototypes, and shared accelerators. This role evaluates emerging capabilities (such as Agentforce) and recommends adoption approaches that improve outcomes for students, faculty, and staff. Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better. FLEXIBLE WORK – REMOTE ELIGIBLE This position has flexible work scheduling options available including hybrid and remote anywhere in the United States based on acceptable performance and organizational needs in alignment with the UNLV Flexible Work Policy for Flexible Work Arrangements at UNLV (subject to approval). PROFILE of the OFFICE OF INFORMATION TECHNOLOGY With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV’s broad community with empathy, which is a key to our success. Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.

Requirements

This position requires an earned Bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 5+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments, including multi-cloud implementations, data modeling, and integration design with direct experience in Education Cloud/EDA or similar Industries Clouds solutions, and Data360 (formerly Data Cloud).
Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, Platform App Builder, and at least one additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform Developer II, Application Architect, System Architect, Data Architect, etc) certifications.
This position requires an earned Bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 3+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments, including multi-cloud implementations, data modeling, and integration design.
Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, and at least one additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform App Builder, Platform Developer II, Application Architect, System Architect, Data Architect, etc) certifications.

Nice To Haves

Higher education experience (3+ years), and experience with the implementation of AI/agent capabilities, such as Agentforce, and a Master’s degree are preferred.
Also preferred are Salesforce Education Cloud Consultant, Salesforce Data Cloud / Data 360 experience (certification if available), Salesforce Data Cloud / Data 360 (if certification available), or Agentforce specialist certifications.
Higher education experience (3+ years), experience in Education Cloud/EDA or similar Industries Clouds solutions, and Data360 (formerly Data Cloud), and experience implementing AI/agent capabilities, such as Agentforce, and a Master’s degree are preferred.
Also preferred are Salesforce Education Cloud Consultant, Salesforce Data Cloud / Data 360 experience (certification if available), Salesforce Data Cloud / Data 360 (if certification available), or Agentforce specialist certifications.

Responsibilities

Define and maintain target-state architecture, reference patterns, and technical standards for the Salesforce portfolio.
Lead solution design for major initiatives and provide hands-on support for high-complexity build work, prototyping, and troubleshooting as needed.
Partner on enterprise integration and data governance, including data quality, identity resolution, and lifecycle management across systems.
Establish and continuously improve delivery governance (architecture and code/design reviews, release and environment strategy, testing and quality controls) and guide adoption of platform innovations (Education Cloud, Data 360/Data Cloud, Agentforce).
Contribute to the design and maintain target-state architecture, reference patterns, and technical standards for the Salesforce portfolio.
Guide solution design for major initiatives and provide hands-on support for high-complexity build work, prototyping, and troubleshooting as needed.
Partner on enterprise integration and data governance, including data quality, identity resolution, and lifecycle management across systems.
Continuously improve delivery governance (architecture and code/design reviews, release and environment strategy, testing and quality controls) and guide adoption of platform innovations (Education Cloud, Data 360/Data Cloud, Agentforce).