Journey Resident Care Coordinator

WELLQUEST LIVING LLC•Draper, UT

1d•Onsite

About The Position

The Memory Care Resident Care Coordinator is responsible for coordinating, monitoring, and supporting the delivery of high-quality, person-centered care to residents living with Alzheimer’s disease and other forms of dementia. This role serves as a key liaison among residents, families, caregivers, clinical staff, and leadership to ensure care plans are implemented effectively, regulatory standards are met, and residents maintain the highest possible quality of life.

Requirements

High school diploma or GED required; Associate’s or Bachelor’s degree in healthcare, social work, or related field preferred
Experience in memory care, assisted living, long-term care, or healthcare coordination preferred
Dementia care training or certification strongly preferred
Strong understanding of Alzheimer’s disease and dementia-related behaviors
Excellent communication, interpersonal, and organizational skills
Ability to work compassionately with residents, families, and staff
Proficiency with electronic health records and documentation systems
Ability to multitask and prioritize in a fast-paced environment
Ability to stand, walk, bend, and assist residents as needed
Ability to lift or assist with lifting up to [X] pounds with or without accommodation

Responsibilities

Resident Care Coordination Coordinate and oversee individualized care plans based on resident assessments, physician orders, and family input
Monitor residents’ physical, emotional, and cognitive status and report changes promptly
Ensure care plans are updated regularly and communicated clearly to caregiving staff
Support resident transitions, including move-ins, room changes, and care level changes
Staff Support & Collaboration Act as a resource for caregivers regarding dementia care best practices
Provide guidance and coaching to care staff to ensure consistent, compassionate care
Collaborate with nursing, life enrichment, dining, and housekeeping teams
Assist with staff training related to memory care protocols and resident needs
Family & Resident Communication Serve as a primary point of contact for families regarding care-related concerns
Participate in care conferences and family meetings
Educate families on dementia progression, care approaches, and available resources
Address concerns or issues with professionalism and empathy
Compliance & Documentation Ensure compliance with state regulations, licensing standards, and company policies
Maintain accurate resident records, assessments, and care documentation
Assist with audits, inspections, and quality assurance initiatives
Quality of Life & Engagement Support meaningful engagement and daily routines tailored to resident abilities
Collaborate with Life Enrichment to promote purposeful activities
Advocate for dignity, safety, and resident-centered decision-making