Join Our Renewal Manager Talent Pipeline!

Magnet ForensicsAtlanta, GA
76d

About The Position

The Renewal Manager is accountable for customer retention through the renewal process. The position is responsible for driving, managing, and closing assigned opportunities within the assigned territory that are up for renewal. This position requires a strong knowledge of systems and process selling, the ability to manage and close large volumes of opportunities.

Responsibilities

  • Work with Sales and Customer Success to maximize revenue retention.
  • Be the inside point of contact for all channel partners and manage all aspects of relations between Magnet Forensics, channel partners, and end users to close renewal available opportunities.
  • Complete the renewal lifecycle management including all administrative tasks such as obtaining Purchase Orders when required, forecasting, quoting, agreement negotiations, and order creation and submission.
  • Achieve / exceed quarterly renewal targets.
  • Drive on-time or early renewals.
  • Analyze customer renewal data and current renewal agreements to determine retention strategy, identify up-sell and cross-sell opportunities, and identify 'at-risk' renewal clients early in the cycle.
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