Job File Coordinator Administrative Office

SERVPRO of Weston/West Davie • Southwest Ranches, FL

164d

About The Position

SERVPRO of Weston/West Davie is hiring a Job File Coordinator. This is a position of high visibility in an established company. Full Benefits with Competitive Pay and a great opportunity to grow with us! The Job File Coordinator performs front office administration and dispatch tasks related to customer communications and project documentation. The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects, maintain job statuses, maintain job file documentation and ensure accuracy, and support teammates. If you are self-motivated, organized and detail oriented, and have outstanding customer service skills, you could thrive in this environment!

Requirements

• INTERMEDIATE TO ADVANCED PROFICIENCY WITH MICROSOFT OFFICE AND OUTLOOK A MUST!
• 3+ years of administrative or office related experience
• Water, Fire, Mold Restoration, Insurance, or Construction industry experience highly preferred
• Ability to quickly learn proprietary software
• Ability to be polite, confident, and provide excellent customer service verbally and in writing
• Outstanding written and verbal communication skills
• Maintain excellent organizational skills with the ability to multitask, while maintaining accuracy
• Bilingual English/Spanish a plus

Responsibilities

• Responsible for clear and efficient project communication verbally and in writing with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Review and validate job site documentation
• Complete and review job file documentation
• Monitor and ensure insurance carrier requirements are followed
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Review complete job files for accuracy
• Collaborate and assist with other departments, as needed

Benefits

• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive compensation
• Great benefits
• Professional development

What This Job Offers