The Center for Community Transitions - LifeWorks Job Developer

Ascend Nonprofit Solutions•Charlotte, NC

About The Position

The Center for Community Transitions (CCT) is a Charlotte, NC based nonprofit that helps people with criminal records and their families find healthier and more productive ways of living. The Job Developer secures employer partnerships and coordinates employment opportunities for individuals with criminal records. The ideal candidate will be able to clearly articulate a strong commitment to fair chance hiring, have demonstrated experience in workforce development or recruiting as well as understand the challenges faced by individuals re-entering the workforce with criminal conviction histories or after periods of incarceration. CCT employees have an obligation to respect the privacy of CCT clients and to keep information obtained in confidence. Each employee will sign a code of ethics statement.

Requirements

Minimum Associate's Degree or equivalent experience in job placement services, recruiting or workforce development
Demonstrated experience in reentry, human services, transitional services or related field
Understanding of the barriers faced by individuals with criminal records
Strong communication and interpersonal skills with demonstrated ability to build and maintain relationships with diverse stakeholders (employers, corporate human resources, nonprofit agencies, clients, etc.)
Strong verbal and written communication skills with demonstrated ability to generate written correspondence to send to stakeholders
Ability to work effectively with people in a culturally competent manner
Ability to recognize limitations and respond to difficult situations with tact and discipline
Must be self-motivated and organized with a demonstrated ability to work independently
Must have demonstrated proficiency with computers, including, but not limited to: Google Workspace, Microsoft Word, Excel, PowerPoint, virtual meeting platforms, etc.
Valid NC Driver's License
Ability to personalize and articulate CCT's vision and mission

Nice To Haves

Salesforce CRM experience
Excellent verbal and written communication
Ability to work effectively with people in a culturally competent and sensitive manner
Flexible and attention to detail
Ability to recognize your own limitations and respond to difficult situations
Ability to work in a self-motivated, independent way
Ability to collaborate with colleagues from other disciplines
Friendly and personable, can easily build relationships
Computer skills for data management and correspondence
Good telephone skills
Understanding of human resources

Responsibilities

Develop and maintain relationships with employers to create job opportunities for individuals with criminal records.
Explain incentives and interview techniques to hiring managers and/or HR staff
Follow up with second chance employers who interview program graduates to answer questions and discuss interview results
Assist program graduates in identifying employment opportunities and match them with appropriate positions.
Provide one-on-one support to program graduates, including networking, resume building, interview preparation, and ongoing career coaching.
Coordinate and participate in assisted job search sessions to share/discuss job leads
Provide follow up and retention services to program graduates hired by second chance employers
Design a job coaching and retention plan for program graduates with input from the LifeWorks! team
Facilitate various employment readiness classes
Complete tasks as assigned by supervisor
Work closely with LifeWorks! client advisors to ensure holistic support for program graduates.
Work with LifeWorks! client advisors to discuss and support special needs program graduates might have (basic necessities, interview attire, etc.)
Participate in training opportunities and continuous improvement loop
Track client progress and employment outcomes, maintaining accurate records in Salesforce for reporting purposes.
Maintain a database of second chance employers in order to track program outputs (enrollment, participation, etc.) and outcomes (placement, retention, etc.)