Job Developer

Inland Southern California 211•Riverside, CA

41d•$28 - $35•Hybrid

About The Position

The 211 Careers program provides job training and placement to expand access to in-demand careers and strengthen the Inland SoCal Region’s economy. Since 2018, we have helped over 1,200 job seekers prepare for employment and directly placed over 600 into quality jobs. The Job Developer builds employer relationships to meet regional workforce needs by connecting qualified job seekers to sustainable employment opportunities. This position establishes and maintains working relationships with employers, industry organizers, community partners, and educational providers to secure employment and training opportunities; assesses and matches job seekers with training and career pathways; and supports promotion of the 211 Careers program. A successful candidate will have a passion to assist all people to thrive financially, and the experience and skills to work with job seekers from many backgrounds, including low-income, unhoused, reentry, dislocated workers, Veterans, and people with significant barriers to employment.

Requirements

Applicants should have the education, experience, and/or training necessary to fulfill the job duties and responsibilities.
Master's degree in health or human services such as social work, human services, sociology, psychology, public health, or a related field with 1 year of relevant experience; OR
Bachelor's degree with 2 years of relevant experience; OR
Associate's degree with 4 years of relevant experience; OR
High School Diploma, GED, or High School Equivalency with 6 years of experience in a relevant field with demonstrated leadership and progressive responsibility.
Experience working with employers, staffing agencies, and industry organizers.
Ability to effectively communicate verbally and in writing in a business professional manner, including strong public speaking skills.
Ability to convey and deliver the utmost customer service when communicating with staff, employers, other partners, and participants.
Knowledge of job readiness skills such as resume writing, interview techniques, and mock interviews, with strong resume writing skills.
Understanding of the local labor market in Riverside and San Bernardino counties.
Strong writing skills, including grammar and ability to summarize, and proficient computer skills, including competency with Microsoft Office and a variety of software.
Ability and commitment to using a trauma-informed and equity lens and empathetically respond to the interconnectedness of barriers experienced by participants.
Work is performed in an office using standard office equipment such as the telephone, computer, fax machine, and copier. Tasks include moving objects like laptops and chairs, repetitive wrist and hand motions, document preparation and analysis, transcribing information, navigating software, and prolonged sitting.
This position requires the ability to travel to and from community meetings and events and, if driving, a clean driving record.
For work performed remotely, employees must have access to a private high-speed internet connection and private work area in which non-employees cannot access or overhear confidential information. Remote work locations are subject to the same professional conduct and safety requirements as in-person work.
Demonstrate effective verbal and written communication skills, including but not limited to active listening and the ability to adapt communication style to the audience (e.g., colleague, client, external, in-person, virtual, or written), as appropriate to role.
Applicants who share lived experience with the communities and populations we serve are strongly encouraged to apply.

Nice To Haves

Familiarity with WIOA or governmental workforce programs.
Experience in CalJOBS and/or motivational interviewing.
Candidates who are bilingual in English/Spanish.

Responsibilities

Build and cultivate new partnerships with employers, unions, educational services, and community-based organizations while sustaining and growing current partnerships.
Identify top industries and career pathways for job seekers with barriers.
Create and maintain employer partner database.
Work closely with the Employment Coordinator to meet training and job placement goals.
Create employer engagement by coordinating activities that promote employer relationships.
Build rapport and relationships with community partners and Second Chance employers.
Track monthly outcomes and outreach activities, perform and data input for the Case Management System and produce weekly and monthly reporting of goals and activities.
Communicate effectively with multiple employer partners and job seekers simultaneously, including individuals affected by incarceration or long-term unemployment.
Coordinate, organize, and participate in quarterly job fairs, on-site recruitment events, Lunch & Learns, and other workforce events held by Inland SoCal United Way and Inland SoCal 211+.
Coordinate participant attendance and provide team support at work-readiness workshops.
Participate in and attend regional Chamber of Commerce events and professional association network mixers in coordination with the External Affairs department.
Attend public speaking engagements, outreach events, job fairs, and partner events.
Assess client skills and abilities and effectively conduct job matching.