Job Coach

MOKA • Zeeland, MI

78d

About The Position

The Job Coach supports the individuals participating in the specialized Community Supports Jobs program, collaboratively with the Job Developer; through supporting employment opportunities, training, coaching, job readiness, skill building and ongoing support toward successful employment.

Requirements

• A High School diploma or equivalent.
• Experience in retail supervision preferred.
• Ability to communicate in person, on the telephone, and in written form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must possess the ability to problem solve and make decisions in a variety of situations and direct others effectively.
• Requires basic knowledge of computers, Microsoft Windows Office Suite programs and openness to learn new technology.
• Must possess a valid driver's license.
• Must have and maintain an acceptable driving record and have at least three years' experience as a licensed driver.
• Must possess the ability to work independently and work cooperatively as part of a team.
• Must possess the ability to think creatively when reviewing existing procedures and proposing improvements.

Responsibilities

• Networks, researches and collaborates with community based employers to support and connect job matches for individuals with disabilities collaboratively with Job Developers.
• Supports individuals in the program through the employment process.
• Collaborates with MOKA Community Supports team, funders, individuals served and their natural supports toward meeting individual employment goals.
• Assesses and advocates for individual's interests, intentions and overall employment goals.
• Connects individuals to community resources and partners to meet needs.
• Implements employment training with the individual receiving services.
• Works closely with the individuals and Job Developer to establish a healthy working relationship and open communication to enhance the potential for success for the individuals served.
• Learns and completes the employer job duties side-by-side with the individuals served.
• Role models successful job duty completion with individuals served.
• Teaches individuals served appropriate workplace values and helps reinforce these with the individuals served through role modeling and verbal feedback.
• Helps communicate employer expectations to the individuals served and monitors their progress on a continuous basis.
• Shares observations and suggestions to the individual served in hopes of increasing their skills, job readiness and highest level of independence possible.
• Helps Job Developer support individuals served to achieve a job match through exposing them to varied job responsibilities with the support of employers.
• Supports job readiness and skill building training to the individuals at community based sites.
• Acts as a liaison to the employer and individual served when it's appropriate.
• Provides positive leadership to individuals learning new skills on the job.
• Transports individuals to and from employer site(s) when necessary.
• Facilitates development of positive relationships between individuals and employers.
• Maintains and submits accurate, timely records and reports to a variety of destinations, including but not limited to: Electronic records, billing, incidents and daily progress.
• Facilitates and encourages strong peer-group support as well as the importance of integration by building relationships with the employer workforce.
• Attends meetings, seminars, trainings, etc. as needed.
• Responds to health risks or any hazardous condition(s) and communicate using the agency hierarchy any potential health risk, hazardous or unsafe condition(s).

What This Job Offers

• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED
• Number of Employees: 251-500 employees