Job Coach - No Weekends!

Goodwill Industries of South Central Wisconsin, Inc. • Madison, WI

85d

About The Position

This role helps people to live, work and thrive through employment and supportive services. The Job Coach assists participants by training on vocational tasks, job coaching, coordinating transportation, motivating, and providing personal care if needed.

Requirements

• High school diploma or equivalent, some higher education preferred.
• This is an entry level position, no experience necessary but one year of work experience is preferred.
• Must be able to interact with varying levels of employer management in a professional capacity.
• Business Acumen: Knowledge and experience supporting people with disabilities.
• Ability to handle challenging behavior, teach job tasks and coach adults with disabilities.
• Customer Focus: Consistently has positive interaction with internal and external customers.
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
• Continuous Improvement: Open-minded, with flexibility to improve quality of output.
• Familiarity with Microsoft Office and willingness to learn and use databases.
• Valid Driver’s License, good driving record and proof of insurance.
• Use of personal smart phone required.

Responsibilities

• Provides on-site job coaching for supported participants.
• Guides and motivates individuals to successfully perform their job; must demonstrate an understanding of the work and professional context, while maintaining a support role.
• Maintain open communication with employer management and co-workers regarding employee’s vocational support plan.
• Must follow work rules of each employer workplace and always present a professional demeanor.
• Assists employer in identifying, modifying, or eliminating barriers to employment of persons served.
• Promotes integration and natural support at places of employment.
• Regularly communicates with the support team and others as defined by the individual support plan and as directed by Case Manager.
• Maintains timely, well written and complete service documentation, including report of service hours, incident reporting, and case notes of person served.
• Provides personal care assistance as needed by person being served.
• Assists Case Manager in identifying and coordinating transportation for person served.
• Assists in providing specific disability and related education to employers, co-workers and other community contacts of persons served.
• Strives to improve job knowledge and understanding of services and business relationships.
• Applies time management skills to multi-task and is flexible to new situations.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees