Jira/Confluence Administrator

General Dynamics Information Technology

109d • $87,025 - $117,741

About The Position

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. The Jira/Confluence Administrator supports collaborative DevSecOps infrastructure, creates, edits, and deletes user accounts, assigns roles and permissions, sets up new projects in Jira and spaces in Confluence, defines workflows, and manages project/space permissions. The role also involves designing and managing issue workflows within Jira and content creation processes in Confluence, integrating Jira and Confluence with other systems, monitoring system performance, troubleshooting technical issues, implementing security measures, and performing regular backups.

Requirements

• 3+ years of related experience.
• US Citizenship required.
• Technical Training (or equivalent experience).
• 1+ years of experience.
• Security Clearance Level: Top Secret with SCI eligibility.

Nice To Haves

• ITIL 4 Foundation certification.
• Cloud+ or GICSP or SSCP or Security+ or GSEC or CySA+ certification.

Responsibilities

• Supports collaborative DevSecOps infrastructure.
• Creates, edits, and deletes user accounts, assigning roles and permissions.
• Sets up new projects in Jira and spaces in Confluence, defining workflows.
• Manages project/space permissions.
• Designs and manages issue workflows within Jira.
• Manages content creation processes in Confluence.
• Integrates Jira and Confluence with other systems.
• Monitors system performance and identifies bottlenecks.
• Troubleshoots technical issues.
• Implements security measures to protect sensitive data.
• Performs regular backups and ensures data recovery capabilities.

Benefits

• Full-flex work week to own your priorities at work and at home.
• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Paid vacation and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees