JGH Registration Clerk Physical Therapy

WVU Medicine • Ripley, WV

4d

About The Position

Responsible for day to day scheduling, monitoring of work flow in a patient registration, processing payments and billing accounts as well as oversight of patient record releases. Acts as a resource to the staff for operational issues and to any other customer who needs assistance.

Requirements

• High school diploma or equivalent
• 40 words a minute typing verified by testing
• Knowledge of medical terminology
• Demonstrates strong telephone and interpersonal communication skills
• Demonstrates outstanding customer service skills
• Demonstrates team-building skills
• Demonstrates highly developed social and communication skills
• Demonstrates excellent judgement and the ability to stay calm and level headed in difficult situations
• Demonstrates ability to multi task

Nice To Haves

• Medical Office Certification
• Insurance experience

Responsibilities

• Employee must have proficient use of and accurate data entry and ability to abstract data.
• Reviews work for accuracy
• Collaborates with other staff to assure medical record and scheduling is accurate
• Collects and post payments accurately and balances at the end of the shift
• Releases medical records and Protected Health Information per protocols and adheres to HIPAA
• Communicates with patients and clinic staff to ensure proper paperwork is available for the office visit.
• Monitors use of hospital resources. Assists with ensuring supplies are available.
• Ensures excellence of service in all clinics where employee is assigned to work
• Uses software programs needed to complete registration and process requests for medical records.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED