Jewelry/Sales Specialist

Kroger•Maple Valley, WA

14d

About The Position

Position Summary: Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving the same, ideal customer experience. Sales professionals achieve personal sales targets by turning every one of our customers life's meaningful moments into a celebration worth remembering by offering a fine jewelry experience that is approachable, special and lasting. Our sales professionals engage customers in such a manner as to create a desire for and make our products as relevant, exciting and accessible to as many people as possible every day. We provide training on sales techniques, product knowledge, and skills to help you, our sales professionals, be successful and create a refreshing and uplifting shopping experience for our customers.Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Requirements

Sales, retail and/or jewelry experience
High school diploma or general education degree (GED)
Commitment to excellence, desire to grow and ability to provide refreshing shopping experience
Goal oriented and sales driven and passion to succeed
Minimum 18 years of age
Ability to pass drug test
Maintain confidentiality
Accuracy/attention to detail

Responsibilities

Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
Promote Diamond Parties and special events with every customer
Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
Foster life-long emotional connections with customers by clienteling
Provide product knowledge, features and benefits to all customers when presenting merchandise
Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
Attend required monthly meetings
Operate point of sale (POS) and take payment or obtain credit authorization
Inspect and clean customers' jewelry
Provide estimates for jewelry and watch repairs
Perform watch battery replacements and watch band adjustments
Follow receiving and processing procedures
Display merchandise and promotional materials in accordance with corporate merchandising plans
Perform business opening and closing procedures as outlined in Policy and Procedures Guide
Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
Participate in the inventory process
Complete case counts
Maintain flexibility to work any shift, including weekends, holidays and overtime
Must be able to perform the essential functions of this position with or without reasonable accommodation