Jewelry Consultant (Sales) - Full-Time

Shane Co.•San Mateo, CA

23h•$31 - $41•Onsite

About The Position

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be a part of a dynamic team. We are looking for those with at least two years of consultative sales experience who excel at understanding and addressing customers’ needs. If you have a knack for listening closely, uncovering what customers truly want, and providing tailored solutions that exceed their expectations, we want to hear from you. While no jewelry experience is required, your experience in selling products with distinct features and benefits will be invaluable. We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional shopping experience for each customer and be part of their special moments in life. You’ll be joining a team where your contributions make a difference!

Requirements

At least 2 years of consultative, customer-facing sales experience, selling products with clear features and benefits is required ; jewelry sales experience is not mandatory— we'll provide comprehensive training and ongoing learning opportunities!
Availability during evenings and weekends
High level of visual acuity and manual dexterity
Excellence in written and spoken English; effective communication is key
A minimum of a high school diploma or equivalent

Responsibilities

Play a pivotal role in our stores as you conduct sales presentations that emphasize the features and benefits of our products.
Actively drive sales by understanding the meeting the unique needs of each customer
Focus on cultivating strong customer relationships, maximizing sales performance, sharing compelling product stories, and delivering an unparalleled experience for every guest
Work towards personal goals while contributing towards team goals and the overall success of the store
Train and mentor new team members, share your expertise, and give and receive feedback

Benefits

Competitive medical, dental, and vision coverage.
Competitive 401(k) plan with company match.
Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets).
Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance.
Parental benefits including paid parental leave, fertility benefits, and child and adult care
Flexible Spending Accounts.
Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss.
Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 AM to 6 PM and Sunday noon to 5 PM are the hours we are open to customers.)
We offer dedicated training specific to your role in our company.
We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role.
We offer training toward advancement, specifically in the area of management and leadership for all levels.
With stores in multiple markets, moving with the company is also possible.
We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.