JEWELRY/ASST MANAGER

Kroger • Coeur d'Alene, ID

439d

About The Position

The Jewelry Assistant Manager at Fred Meyer Jewelers plays a crucial role in supporting the store manager with daily operations and acting as a supervisor in their absence. This position focuses on maximizing the financial performance of the store while fostering a strong emotional connection with customers through exceptional service and engagement. The role also involves achieving personal sales targets and contributing to the growth and success of the sales team.

Requirements

• High school diploma or GED.
• Minimum of 6 months experience at Fred Meyer and 1 year of jewelry sales experience, or a combination of relevant education and experience.
• Minimum 18 years of age.
• Ability to pass a drug test.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and projects.
• Completion of Diamond Council of America (DCA) courses within a year of hire.

Nice To Haves

• Management experience.
• Proficiency with Microsoft Outlook, First Place, Act, and Intranet.
• Experience directing or participating on project teams.

Responsibilities

• Assist the store manager with daily tasks and operations.
• Act as the supervisor in the absence of the store manager.
• Maximize financial performance of the store.
• Manage and motivate the sales team to achieve growth and sales targets.
• Create emotional connections with customers through engagement and communication.
• Achieve personal sales targets and drive sales initiatives.
• Model Customer 1st behavior and encourage excellent customer service among associates.
• Maintain profitability through sales and proper shrink and expense control.
• Support the training and development of sales professionals.
• Coordinate operations functions and display merchandise according to corporate plans.
• Advise customers on jewelry quality, cuts, and value, assisting in selections.
• Provide product knowledge and features to customers when presenting merchandise.
• Estimate repairs and inspect/clean customer jewelry.
• Perform watch battery replacements and band adjustments.
• Suggest designs for custom jewelry and maintain inventory integrity.
• Complete customer and associate incident reports and participate in inventory processes.
• Assist with staff scheduling and maintain flexibility to work any shift.

Benefits

• Career growth opportunities within Fred Meyer Jewelers.
• Supportive work environment that values employee development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees